Business Support and Account Coordinator

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Summary:

This Coordinator is responsible for ensuring a smooth and positive experience for new hires joining the company and for employees leaving the organization. This role manages the administrative tasks associated with both processes, ensuring compliance and efficiency while contributing to a positive employee experience.

Essential Functions:

• Maintain and update onboarding and offboarding documentation and process workflows.
• Identify opportunities to streamline and improve onboarding and offboarding processes.
• Coordinate pre-employment paperwork and background checks.
• Prepare and distribute new hire orientation materials. Including supporting new hires with technology, and equipment ordering.
• Schedule and coordinate onboarding meetings and training sessions.
• Set up new hire accounts and access to necessary systems.
• Serve as a point of contact for new hires, answering questions and providing support.
• Collect feedback from new hires and hiring managers to improve the onboarding process.
• Coordinate the badging process with new employees and client security teams to ensure proper access and security protocols are followed.
• Manage the ordering and distribution of company uniforms for eligible employees.
• Coordinate the return of company property, including uniforms, technology, and badges.
• Revoke system access and ensure data security.
• Provide offboarding documentation to the manager.
• Other duties as assigned.

Qualifications:

• Bachelor's degree in human resources or a related field preferred.
• Proven experience in account management, with a focus on onboarding and offboarding preferred.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal skills.
• Proficiency in Smartsheet's, SharePoint, and Microsoft Office Suite.
• Knowledge of employment laws and regulations.
• Ability to maintain confidentiality and handle sensitive information.
• Detail-oriented and able to work independently.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Ability to lift up to 15 pounds occasionally.
• Ability to travel occasionally to other site locations (if required).

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.