New

Sr. Data Center Technician

Genesis10
life insurance, 401(k)
United States, Oregon, Hillsboro
May 21, 2025
Genesis10 is seeking a Sr. Data Center Technician for a 12 month contract position with our client located in Hillsboro, OR. This position is fully onsite. Summary: This role, due to the business needs of the team, requires employees to be physically present in the specified office on a full-time basis. This helps to ensure you are best equipped to be successful and have the experience you need to fulfil the responsibilities of the role. As a Senior Data Center Technician, you will act as a point of escalation for L1 associate data center engineers and L2 data center engineers. This position will work directly with contracted L2 engineers who are responsible for all hardware break fix activities, to ensure SLA's and KPI's are met. You will be working directly with the local site supervisor, who will give you direction and assign your workload. The quality of the work performed will have a direct impact on the stability and performance of the company's enterprise computer systems. Being a global company, down-time is measured in minutes, so responsiveness and effectiveness during system outages are critical. Primary Responsibilities will include: Perform advanced diagnostic and troubleshooting of servers and network devices that are escalated from L1 and L2 technicians. Escalating complex issues to the hardware manufacturers and engineers as necessary. Troubleshoot advanced Linux OS level issues on all servers. Assist engineers in troubleshooting all Autobuild (PXE) nodes that do not build properly (stragglers). Troubleshooting and resolution of all network connectivity issues using OTDR and Fiber Scopes. Assist with any hardware installations that do not fall within the scope of work for quarterly organic growth. Consistent engagement with the Jira ticket queue to ensure tickets are processed correctly by associate data center technicians and data center technicians. Secondary Responsibilities will include, but not limited to: Process (identify, tag, and prepare) all server nodes ready for decommissioning and prepare them for our third party ITAM vendor to pick up. Ensure data center house rules are being followed and immediately report any concerns to leadership. Ensure data center cleanliness, any issues with cleanliness must be reported to leadership. Work alongside Engineers on delegated tasks and projects. Participate in creating reviewing and updating operational documentation. Basic Qualifications: 6+ years in a Data Center Engineering Role 6+ years Linux troubleshooting experience. 6+ years server hardware troubleshooting experience. Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. Preferred Qualifications: Experience with Ticket systems like JIRA, Salesforce, ServiceNow Certifications such as CompTIA Server+, CompTIA Linux+, CompTIA A+ or similar. Experience with automation and scripting (e.g., Python, Bash). Familiarity with networking protocols and equipment (e.g., switches, routers). Experience using fiber testing equipment and understanding complex network mapping Suggested Skills: Strong verbal and written communication skills. Sound problem-solving logic and analytical skills. Ability to work independently and within a team. Attention to detail and strong organizational skills. Proactive attitude and ability to manage multiple tasks simultaneously. Ability adapting to new technologies and processes. The hourly pay rate range for this position is $39.48 - $54.05 If you have the described qualifications and are interested in this exciting opportunity, apply today! Genesis10 Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF) Remote opportunities available For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.