Release & Change Manager Sr

Company



Munich Re America Services



Location



Hartford
, United States

Munich Re is a global market leader in re-insurance, global specialty insurance and digital solutions. New technologies are disrupting the insurance value chain. Our innovative minds in IT spearhead the transformation and make change happen. We support clients with a comprehensive range of insurance and risk management products. Our goal is to become even more digital through the expertise of our IT & Tech specialists, and by leveraging data and insights to support innovation and client service. We are therefore making targeted IT investments and helping our insurance clients and partners to tackle problems in the modern digital world with innovative and forward-looking solutions.

As a Release & Change Manager you will be responsible for the Release Management of newly developed or enhanced IT products - often comprised of multiple application and cloud infrastructure components. This position will plan and monitor the implementation of releases, ensuring that the integrity and stability of the live environment is maintained. This would also include consistent reporting to management on change management compliance, quality and analysis of any disruptions caused.

Your job

• Establish, maintain, and implement processes for Change, Release Management, Deployment Management
• Adapts design of assigned processes and underlying procedures, tools, and techniques to meet the changing needs of the business.
• Ensure the development, test and production environments are protected by a rigorous Change and Release Management process.
• Ensure standardized process and procedures are used for efficient handling of changes to minimize incidents due to change
• Resolves issues causing sub-standard performance of process(es). Automates process using DevOps or other tooling.
• Play a key role in collaborating with other IT teams in ensuring the highest level of operational service delivery
• Define and measure success metrics and monitor Change and Release progresses

Your profile

• University degree preferably in Computer engineering / IT or similar qualification
• 3+ of experience of delivering results in a fast paced, global and regulated business environment, preferably in application release management or project management
• Strong experience in the management diverse business and IT stakeholders, ability to set priorities in a pragmatic and efficient way combined with cost consciousness
• Experience in Agile project management methodologies like Scrum
• Experience in successful implementations that delivered value to the business, resulting in measurable business outcomes
• Preferably, you are already ITIL certified or have the readiness to pursue one with our support
• Consulting and collaborative working style creating a culture of accountability and sharing

About us

As the world's leading reinsurance company with more than 11,000 employees at over 50 locations, Munich Re introduces a paradigm shift in the way you think about insurance. By turning uncertainty into a manageable risk, we enable fundamental change. Join us working on topics today that will concern society tomorrow, whether that be climate change, major construction projects, medical risk assessment or even space travel.

Together we embrace a culture where multiskilled teams dare to think big. We create the new and the different for our clients and cultivate innovation.

Sounds like you? Push boundaries with us and be part of Munich Re.

Our employees are our greatest strength. That's why we offer them a wide range of benefits. You can find some examples below. For more insights about working at Munich Re please click here.

Unlock your potential

• Professional Training & Certification: We accompany you in building up your professional profile by supporting with customized professional training and certification opportunities.
• Diversity, Equity & Inclusion: We embrace the power of differences and are convinced that diversity fosters innovation and resilience and enables us to act braver and better.
• Continuous Learning: We believe that continuous learning is a key differentiator and critical for building new skills and accelerating growth.
• Career Mobility: We actively support career mobility, and our strong global and regional presence offers a wealth of career growth opportunities for you.