About Veeco
You probably don't realize it, but what we do at Veeco touches the lives of every person, every day. It's a bold statement, but it's true. From the smartphones in our pockets that access the world's collective knowledge, to the cloud-based services where all that information lives, to high-speed wireless communication and computing power needed to drive artificial intelligence, augmented and virtual reality, gaming and so much more, our technology is all around us.
We design, develop, manufacture, and service highly complex, cutting-edge machines used by our customers to create the essential devices that drive the digital age, connect the world, and improve the human experience. Along with the world's leading technology companies, many of which are household names, we help solve their most difficult material science challenges, enabling technologies for a more connected, sustainable, and convenient world.
We're looking for material difference-makers to join our growing team. Interested? Learn more at www.veeco.com/careers.
Overview:
This role will work closely with Marketing Management to serve as a main marketing and customer support driver for our Laser Anneal Products. This entails assisting in formulating product / pricing strategies and helping with responses to requests from Customer and Sales Team members. This person will interact with the Applications, Engineering, Operations and Sales teams to execute Laser Spike Anneal and Melt product line goals.This position requires strong leadership qualities, good verbal and written communication skills, and good business acumen.
Responsibilities:
- Lead value-oriented marketing collateral development
- Respond to Accounts and Account Management requests through direct engagement with existing and target accounts
- Manage timely and accurate quotations in support of field sales efforts
- Develop detailed knowledge of customers' use of Veeco systems and the value that the product features provide
- Maintain customer system database and parts change information
- Serve as main POC and interface with Veeco's critical customer alliances
- Provide proper responses to Specification Agreements and Supplier Purchasing agreements
- Manage system pricing for system sales, configuration, and upgrade options for existing and new customers
- Manage communications with respect to all deliverables, including but not limited to commitments for product shipments, CIP developments, and technical/product support
- Support customer engagements including direct communication (both in-person and virtual) to drive business
- Communicate and execute marketing strategy for LSA and Melt product line
- Develop, own, and implement the technology and product CIP roadmap
- Create product quotes and marketing collateral to drive system and upgrade business
- Collaborating with manufacturing engineering on new component obsolescence and drive engineering projects to address
- Work effectively and cross-functionally to conduct customer-facing activities and execute projects, including but not limited to:
- Coordinate and drive response to escalations from semiconductor customers
- Drive improvements of on-time delivery score through proper communication of shipment commitments
- Coordinate with engineering, manufacturing, and quality organizations for the establishment of parts criticality controls to ensure compliance with customer Process of Record (POR) procedures
- Manage day-to-day responses to technical questions to ensure prompt resolution of issues and customer satisfaction
- Drive identification and implementation of cost-saving opportunities to offset increasing component costs
- Develop and maintain product and technology presentations and related marketing materials
Qualifications:
BS or BE degree in an Engineering/Science related field with 5+ years of related experience, or an MS, MBE or MBA with 3+ years of related experience is required. An equivalent combination of training and experience may be considered.
Knowledge, Skills, and Abilities:
- Experience in capital equipment and front-end equipment is highly desirable.
- Diffusion experience in the semiconductor industry is preferred.
- Decision making and project management skills
- Ability to grow into a leadership position
- Excellent verbal and written communication skills
- Strong interpersonal and customer-facing skills
- Ability to multi-task in a fast-paced environment
- A positive team player, self-motivated with strong analytical skills
The expected salary range for this position is $113,100.00-$143260, plus a bonus opportunity. We will consider your location, experience, and other job-related factors when determining your pay. If your salary requirements exceed the advertised range and you remain interested in Veeco, we encourage you to apply or email your resume to recruiting@veeco.com.
Other benefits include:
- Medical, Dental, and Vision
- Employee Stock Purchase Plan (ESPP)
- 401(k) with Company Match
- Holiday, Vacation, and Sick Time
- Flexible Spending Accounts (FSA)
- Commuter Benefits
- Life and Accident Insurance
- Disability Insurance
- Tuition Reimbursement
- Employee Assistance Program (EAP)
- Identity Theft Remediation
- Emergency Travel Assistance
Veeco is an equal opportunity employer. We evaluate applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected characteristics. Veecois committed to working with and providing reasonable accommodations to individuals with disabilities.