Workshop Manager

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

The Role

We at Atlas Copco Vacuum North America, part of the Atlas Copco Group, believe that there is always a better way. This spirit drives us to provide leading-edge technology, innovative and sustainable products, as well as best-in-class service to our customers around the globe. That's where you come in - we believe our people make it happen. We provide a collaborative, inclusive and flexible work environment along with competitive compensation and comprehensive wellness & benefits programs.

As the Workshop Manager, you will coordinate and supervise the workshop technicians. He/she organizes equipment maintenance and repair activities, ensuring compliance with deadlines, quality standards and safety rules. The supervisor is also responsible for the workshop technicians, ensuring customer satisfaction and meeting performance targets.

The Workshop Manager will be responsible for the daily operations of the workshop, its technicians, and the flow of service requests. The following job duties are not all-inclusive:

• Ensure compliance with safety instructions and internal procedures
• Plan and coordinate repair and maintenance work
• Monitor and ensure deadlines are met
• Diagnose complex breakdowns and propose technical solutions
• Supervise the use of tools and equipment
• Manage and lead a team of technicians and mechanics
• Train teams in new techniques and equipment
• Write activity reports and intervention sheets
• Monitor performance indicators and suggest improvements
• Collaborate with other departments (logistics, quality, coordination, etc.)
• Implement continuous improvement actions
• Raise team awareness of good environmental practices
• Provide back-up for the warehouse function when needed
  
  

This role has three direct reports.

This role is in-person 90% of the time

This role may require some travel

What you can expect from us?

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What we expect of you?

Even if you don't meet all the points, but are ready for a challenge, click on "Apply" anyway. We love your spirit!

• Bachelor's degree in industrial maintenance, electromechanics or mechanics is preferred, but equivalent experience will be considered
• 5 years' professional experience in an after-sales service
• In-depth knowledge of the vacuum field
• Excellent understanding of after-sales service activities
• People management
• Management of stakeholders at different levels, inside and outside the organization
• Communication skills to explain expectations, make decisions understandable and positively influence the team.
• Ability to build trust and adopt an empathetic communication style, listening to all voices within the team.
• Encourage team members to propose innovative ideas and solutions, and share lessons learned and best practices.
• Relevant Previous experience (minimum years of experience to competently carry out the role, not total year of experience)

Diverse by nature and inclusive by choice

Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.