Consulting Manager w/ Utilities industry exp.

Title: Consulting Manager

w/ Utilities experience

(Utilities Advisory Consulting Practice)

Level: Manager

(Hybrid - San Francisco, CA)

ABOUT US

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com.

COGNIZANT CONSULTING

Within Cognizant is Cognizant Consulting, a global consulting organization delivering strategic and domain consulting through industry and technology expertise. With over 6,000 consultants worldwide, Cognizant offers high-value consulting services that improve business performance and operational productivity, lower operational expenses and enhance overall performance. Clients draw upon our deep industry expertise, program and change management capabilities, and analytical objectivity to help improve business productivity, drive technology-enabled business transformation and increase shareholder value. We provide a number of Business/IT Consulting Services including Business Strategy, IT Strategy & Roadmap Development, Process Re-Engineering & Transformation, Enterprise Architecture & Technology Selection, and Domain Solutions. The Cognizant Consulting team is a high performing organization that is continually expanding our client base and is increasingly being recommended by analysts such as Forrester and Gartner. And we're growing!

At Cognizant Consulting, we're exploring new ideas every day. We help industry-leading companies reinvent their business models and innovate technology products that create new value-by connecting people with things, insights, and experiences.

The Role

Our Energy & Utilities Consulting group is looking for a Consulting Manager to join our journey. The title on the client side is Product Owner.

We're looking for a Consulting Manager who can deliver within Cognizant's Five Pillars of Consulting Excellence, which are: 1) Project Execution, 2) Expertise, 3) Business Development, 4) Practice Development, & 5) People Development. As a Consulting Manager (which is a Manager level position) this means partnering with clients and project stakeholders, colleagues. In addition to enabling consulting excellence through the Five Pillars of Consulting, the specific requirements for this position are below.

Our solutions are in demand and we're passionate about making a difference. If you have experience with the above, are a selfless leader, and are committed to a client-facing environment; if you want to grow your career with a team that wants to build something great together, we want to hear from you! Apply now!

Key Responsibilities:

• Own and maintain the product backlog for ADMS integrations, customer outage notifications, and related operational tooling.
• Facilitate and lead Agile ceremonies: daily standups, sprint planning, backlog grooming, reviews, and retrospectives.
• Translate business requirements and operational needs into clear and actionable user stories, technical acceptance criteria, and workflows.
• Collaborate with distribution operations, network control centers, IT teams, and vendors to design end-to-end outage notification solutions (SMS, email, IVR, web).
• Ensure reliable data exchange between OMS/ADMS, GIS, CRM, and communication platforms.
• Define and monitor performance metrics for outage notifications, including delivery rates, latency, Estimated Time of Restoration (ETR) accuracy, and customer engagement.
• Develop and maintain dashboards and automated reports to assess outage communication effectiveness and identify improvement opportunities.
• Analyze historical outage and notification data to support continuous improvement and regulatory reporting.
• Drive root cause analysis when notification failures or delays occur, and work with development teams to implement fixes.
• Partner with QA and business stakeholders to validate system behavior and outcomes during User Acceptance Testing (UAT).
• Act as a data-informed decision maker, using insights to guide roadmap priorities and stakeholder discussions.

Required Qualifications:

* 7+ Years relevant experience, Energy & Utilities industry preferred

* Technical Fluency to participate in architecture and design related discussions

* Ability to weigh trade-offs of different implementation approaches with technical and business teams

Required Education: Bachelor's degree required; Engineering, Computer Science, or Management degree strongly preferred

Work Authorization: Must be legally authorized to work in US without the need for employer sponsorship, now or at any time in the future.

Salary and Other Compensation:

Applications will be accepted until June 9^th, 2025.

The annual salary for this position is between $81,450.00 - $129,500.00 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

#CB #LI-SanFrancisco