Sales & Customer Service Representative - Bilingual French

Cognizant is a leading provider of Information Technology, Consulting, IT Infrastructure, and Business Process Outsourcing services. Cognizant single-minded mission is to dedicate our business process and technology innovation know-how, deep industry expertise, and worldwide resources to working together with customers to make their businesses stronger. As a customer-centric, relationship-driven partner, we are redefining the way companies experience and benefit from global services. Our unique delivery model is infused with a distinct culture of high customer satisfaction. Cognizant delivers a trusted partnership, cost reductions and business results. We are looking for French Speaking Sales/Customer Service Representatives for a hybrid opening in Winston Salem, NC.

Desired Skills:

• Ability to operate a computer in a Windows environment.
• Ability to successfully coordinate and resolve difficult delivery matters with customers and field contacts.
• Attention to detail, computer experience in a Windows or web-based environment. Responsible for making outbound or taking inbound customer calls in an automated, high volume call center environment.
• Sales CSR is responsible for handling, via telephone, routine customer service inquiries, as well as escalation calls, related to product sales and delivery issues
• Representatives should be able to turn calls into a positive experience for our customers by using our best call guidelines.
• Ability to work successfully within a team environment.
• Product knowledge and sales.
• In addition, Direct Sales Representatives are expected to exhibit active involvement and support of their team.
• Ability to multi-task, professional maturity and drive for results are key attributes.
• Must be Bilingual in French

Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.