IT Project Assistant

To assist with coordinating Information Technology (IT) projects to ensure they are completed on time, within budget, and in accordance with agreed upon business objectives

*Assist with managing the day-to-day with Information Technology (IT) project activities and resources, and facilitate project meetings

*Coordinate efficient communication with all stakeholders throughout the project

*Identify areas in need of process improvement

*Facilitate understanding, teamwork, and cooperation with team members and all stakeholders

*Assist in identifying requirements for infrastructure configuration or change management and assist in developing information system testing strategies, plans and/or scenarios

*Assist the Help Desk by opening tickets in the Help Desk work order system and dispatch appropriate resources via email, or online request

*Assist users with a range of technical problems, including hardware, software, and network issues when needed

*Help manage incoming help desk tickets, prioritize issues, and escalate when necessary

*Ensure all safety and security rules are strictly observed and any accidents, incidents or injuries are promptly reported to management

*Complete the annual CTPAT Security Training

*Focus on continuous improvement, and consistently demonstrate good business judgment

*Work effectively with all Pride departments to exceed internal and external expectations

*Pride retains the discretion to modify duties and/or assign other duties as necessary

*Must be a friendly team player, professional, detail-oriented, and honest

Must have the ability to:

*Multi-task, problem-solve, and prioritize in a fast-paced working environment

*Work and communicate effectively with multiple departments as a cross functional team

*Facilitate change, often with limited time constraints

*Develop and manage multiple project plans and timelines according to project scope

Must have:

*Relentless drive to achieve advancement and continuous improvement

*Intermediate working knowledge of Microsoft Office Word, Excel and PowerPoint

*Intermediate working knowledge with creative (digital, traditional, multi-media) project workflow

*Basic working knowledge of Sharepoint, MS project or a similar project tracking application

*Excellent web navigation skills

*Excellent presentation, verbal and written communication skills

*Basic understanding of Information Technology applications, processes, software, and equipment preferred

*No experience required

*Applicable internship experience preferred

*Current or previous successful employment experience with Pride Mobility Products Corporation preferred

*Associate's Degree in Information Technology or a related field

*Bachelor's Degree in Information Technology or a related field preferred

*Must be legally authorized to work in the United States without sponsorship now, or in the future

*This job description is not intended to be all-inclusive

*In exceptional circumstances, some of the physical requirements of this position may be modified or eliminated as a reasonable accommodation for a person with a disability as defined by the Americans with Disabilities Act

Pride Mobility Products/Quantum Rehab is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, physical or mental disability, protected Veteran status, age, or any other characteristic protected by federal, state, or local law. Pride Mobility Products/Quantum Rehab is an Affirmative Action Employer with obligations under VEVRAA and Section 503 of the Rehabilitation Act of 1973 for protected veterans and individuals with disabilities.

If you are a person with a disability, a disabled veteran, or require a reasonable accommodation or assistance in completing an application for employment, please contact our human resources department at 1-800-800-8586 x1250.