Banquets Lead Houseman

Benefits

• Medical, Dental, Vision Insurance
• Paid vacation, paid Holidays
• 401k plan with employer match
• Long and short-term Disability
• Major Illness Insurance
• Accident Insurance
• Limited access to some resort amenities (Golf, etc)
• Retail and dining discounts
• Discounts at all Crescent Hotels & Resorts properties

The lake life is calling. Where genuine Texas Hospitality meets luxury, Horseshoe Bay Resort is nestled on the shores of beautiful Lake LBJ in the Central Texas Hill Country. We're on 17,000 acres with close proximity to Austin, multiple lakes, State Parks, and some of the best golf in the United States; it's an outdoor lover's dream. When you work in paradise, is it still called work?

No matter your career destination, we can help you get there!

With our commitment to Diversity, Equity, Inclusion, and Belonging, everyone can create their own success story at Horseshoe Bay Resort. Great benefits packages, subsidized housing, competitive pay, and scheduled reviews and raises, growth opportunity through our Manager in Training Program (MIT), and fun associate outings and events throughout the year are just a few of the MANY reasons to join our team. What are you waiting for?

Job Benefits

• Associate housing and shuttle service
• Weekly meal subsidies
• Golf and Amenity Privileges*
• Associate discounts

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  • Retail and Dining at Horseshoe Bay Resort
  • Discounts at over 100 Crescent Hotels & Resorts properties throughout the country.
  
  
  
  

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans
• Critical Illness and Accident plans
• Associate Relief Fund

*Privileges based on occupancy and business levels

Required Certifications:

• Minimum age requirement - 18+ (21+ if driving licensed Resort vehicles)
• Food Handler's Certificate
• TABC Certificate
• Valid driver's license and ability to meet the requirements of driver insurability as established by the insurance carrier required, preferred.
• High school diploma or equivalent, required.
• College degree in a hospitality related industry, valued.
• Must have two years of experience in the food and beverage industry.
• Encourage OSHA Hazard Communication Standard training and certification.
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  JOB OVERVIEW:

  To oversee the operations of Banquet/Event Services, including setup and maintenance of meeting rooms. This person will lead a small crew and accomplish multiple tasks in a timely manner; providing support for Banquets and Audio Visual whenever needed and maintaining a flawless experience by executing quickly and efficiently for our guests. Daily inspections for following day set-ups meet the exact specifications of the BEO, as well as keeping meeting space and pre-function areas presentable. Ensuring the completion of any checklists submitted throughout the day.

  ESSENTIAL JOB FUNCTIONS:

  
  
  
  
  • Assist Service Supervisor by holding associates accountable for all policies, procedures and systems
  • Accessibility to staff all day
  • The development of other Event Services associates
  • Ensure superior service and sanitation standards, all rooms and table top utensils must be detailed and presentable prior to every function
  • Make sure all equipment is in working order for the department.
  • Have working knowledge on all resort amenities, including audio visual and wedding requirements
  • Coordinate room set ups taking in to consideration flow, entrances, exits and guest preference
  • Monitor pre-function interior and exterior space for cleanliness
  • Walk all outdoor space and meeting rooms in the beginning of the shift before guest arrival for correct set-up. (PM Functions)
  • Communicate necessary changes to the correct department throughout the Resort, via e-mail and messages
  • Daily exchange of information with Banquet Manager, Event Managers, Banquet Captains, Event Concierge, Audio Visual Manager and Event Services Supervisor
  • Attend BEO meetings
  
  
  
  

  MINIMUM QUALIFICATIONS:

  
  
  
  
  • Previous Houseperson experience required.
  • Excellent oral and written communications skills.
  • High School diploma or equivalent preferred.
  • Physical ability to perform the functions of the job which includes lifting and moving tables, chairs, and equipment.
  • Comprehend reading materials, speak, read and write English
  
  
  
  

  ADDITIONAL QUALIFICATIONS:

  
  
  
  
  • Requires problem solving abilities.
  • Self-starter with ability to work well independently and lead small teams
  • Neat in appearance and well groomed
  • Maintain proper associate uniform standards and footwear which is slip resistant and polished