Fleet Operations Manager

Job Summary

We are seeking an experienced and strategic Fleet Operations Leader to oversee and guide a team of Driver Managers in a dynamic transportation environment. This role is responsible for driving fleet performance through effective leadership, operational oversight, and cross-functional collaboration. The ideal candidate will have a strong background in transportation, regulatory compliance, and team development, with a focus on enhancing driver engagement, safety, and efficiency. This position requires a proactive leader with excellent communication skills and a passion for operational excellence.

Location: Can be located in Grand Rapids, MI, Bartow, FL, or Bryant, AR

Primary Duties and Responsibilities:

• Lead, mentor, and manage a team of Driver Managers to ensure high performance and accountability.

• Develops and coaches the driver managers and their teams, evaluating performance and initiating corrective action as required.

• Monitor fleet performance metrics such as on-time delivery, fuel efficiency, safety compliance, and driver retention.

• Develop and implement strategies to improve driver engagement and reduce turnover.

• Ensure full compliance with DOT regulations, internal policies, and safety standards.

• Collaborate cross functionally with dispatch, maintenance, safety, and HR teams to resolve operational challenges.

• Conduct regular performance evaluations and training for Driver Managers.

• Enhance communication between drivers and management to foster a positive work environment.

• Prepare and present detailed reports on fleet performance, incidents, and KPIs to senior leadership.

• Ability to cover any Driver Manager duties and provide backup / flow to work coverage as needed.

• Identify, lead or participate in project work as required.

• Performs other duties as required.

Qualifications:

Experience required:

• 5+ years business experience

• Proficiency in the use of the English language in reading, writing and speaking

Education and Experience desired:

• Bachelor's degree in Business, Management, Finance, Supply Chain or a related field preferred

• Use of ERP/TMS/Excel

• Driver incentive programs and performance-based management

• Career experience in transportation, distribution, regulatory compliance, cross-functional teams, fleet management

• Lean/continuous improvement

• Change management

• Working knowledge private fleet operations and current industry best practices

• Knowledge of company policies and procedures

Conduct

• Ability to pass a drug test

• Self-managing; works well under little supervision

• Highly motivated and enthusiastic

• Good interpersonal skills and good communicator

• Strong organization skills and detail oriented

• Be a team player and support the Company's goals

• Conducts in a professional manner