Commercial Customer Profitability Specialist

Comerica Bank
life insurance, parental leave, paid time off, sick time, 401(k)
United States, Michigan, Farmington Hills
Jun 21, 2025
Commercial Customer Profitability Specialist The specialist will oversee the month-end close process for Commercial Customer Profitability (CCP) by conducting thorough reviews to ensure the accuracy and integrity of reporting. Ideal candidate should have thorough understanding of management accounting concepts, strong foundation in SQL, and experience using business intelligence tools such as Power BI or Tableau. The specialist should be able to work with limited requirements to create meaningful data summaries in Excel, craft basic PowerPoint presentations, and provide insightful commentary on data trends and analysis results. This role provides support and financial analysis to internal customers. Position Responsibilities: Monthly Production & Processing Coordinate and execute the monthly production process by gathering and analyzing Commercial Customer Profitability (CCP) data, with a focus on variances between CCP and Management Information System (MIS). Provide guidance to CCP system analyst on implementing new methodologies and resolving issues related to system allocations using SQL, Workday, and Oracle tools and systems. Proactively identify and resolve performance-impacting issues, collaborating with CCP users to assess and communicate impacts. Lead and coordinate the monthly reporting and results review process for the assigned product categories. Financial Analysis and Support Provide financial support to relationship managers, business units, and Divisional Finance Officers (DFO's), including leading the presentation of financial results, analysis and insight. Deliver objective recommendations, ensure consistent application of CCP and MIS policies, and maintain strong financial oversight. Serve as the primary financial partner and actively participate in team meetings. Prepare clear written communications and present findings as needed. Development, Implementation, and Review of CCP Methodologies Support development, implementation, and ongoing review of CCP methodologies. Collaborate on resolving detailed inquiries and issues related to internal methodologies and policy. Assist in executing and evaluating methodology updates to ensure alignment with financial and operational objectives. Develop interactive dashboards and reports in Excel and Power BI to support decision-making. Project Management Lead small to med-size projects related to CCP system issues, methodology enhancements, and customer profitability analysis. Work with minimal requirements to develop reports and deliver actionable insight that support strategic decision-making. Position Qualifications: Bachelor's Degree from an accredited university 4 years of experience in financial analysis or financial reporting Knowledge in Excel, OFSAA, Hyperion and Power BI preferred Work Best Category: Category C - Days in the office will either be designated days or will vary week to week from 2-5 days Hours: 8:00am - 5:00pm Monday - Friday Salary: To Be Determined Based on Individual Experience About Comerica We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure. Upon offer, Comerica conducts a comprehensive background and fingerprint check. Your fingerprints will be used to check the criminal history records of the FBI and may be subscribed in the FBI's Record of Arrest and Prosecution Background ("RAP Back") service, which provides ongoing notification to the Company of any updates to your criminal history. NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act. Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico. Comerica is proud to be an Equal Opportunity Employer - disability/veteran.