Receptionist & Admin Assistant

Summary / Position Purpose:

The Receptionist & Admin Assistant will provide general administrative assistance to the TestEquity organization, as well as customer service support to customers, vendors and employees. The ideal candidate will have a positive and easy-going attitude, be comfortable in working in a high-volume environment with regularly changing schedule of duties. This role reports directly to the Executive Business Partner for TestEquity and will assist several industry leaders as well as the TestEquity organization.

Essential Duties, Functions and/or Responsibilities:

• Greet and assist visitors in a professional manner - handle the directory for the NRH office
• Receive/Ship packages and check/deliver mail to appropriate parties
• Perform administrative tasks such as filing, data entry, expense reporting, scanning, scheduling interviews, calendar management of the organization, etc.
• Assist with general office duties as required- managing office supply inventory and orders, making coffee, submit maintenance tickets as needed through maintenance portal, turning on/off common area touch board devices and prepping/cleaning up conference rooms as needed.
• Calendar Management of conference room calendars, multiple departmental shared calendars as well as some individual calendars, as needed.
• Assistance in project management with the Corporate Recruiter
• Support logistics for onsite meetings at Headquarters (NRH) and work with Corporate Recruiter and EA Team on planning and executing team meetings at NRH
• Answers phone in a timely, courteous manner as well as directs calls to appropriate person
• Keeps reception area, break rooms, and conference rooms clean and free of used cups/glasses/cans/trash, etc. Also sets up meeting rooms with replenishments
• Work with the organization on different administrative tasks such as scheduling interviews, screening candidates with the Corporate Recruiter, and general admin work under the direction of the Corporate Recruiter
• Indirectly responsible for product quality
• Other duties as assigned

Education and/or Work Experience Requirements:

• 2+ years of experience as an Administrative Assistant and or equivalent experience is highly required
• High School or GED is required
• 2+ years of Customer Service Experience is required
• Proficiency in computer applications and software is highly encouraged, such as Microsoft 365 applications (Word, Excel, PowerPoint, Teams, Outlook)
• Strong organizational skills with attention to detail is desirable
• The ideal candidate should be friendly, detail oriented, honest, and able to work well with little to no supervision at times
• Good communication, organizational, and computer skills are a must in that this position will require constant interaction with team members and guests
• Excellent written and verbal communication skills
• Ability to multitask and prioritize tasks effectively
• Comfortability working in a high-volume environment
• Able to foresee problems and takepreemptiveactions

Physical Requirements:

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards
• Ability to lift up to 20 lbs. may be required

This position requires applicants to be authorized to work in the US without sponsorship; TestEquity does not sponsor applicants for work visas.

TestEquity provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.