Outreach Coordinator

Title: Outreach Coordinator

Duration: 06/30/2025 to 08/31/2025

Location: Boston MA 02114 United States

Par Rate: $20.00 - $21.41 hourly on W2

Short Description:

Provide resources, consultation, and assistance to deliver services to veterans and their families. The estimated job assignment will be 24-28 weeks.

Complete Description:

Develop and maintain strong and collaborative working relationships with federal and state agencies, and local veterans' resources, for the purposes of developing maximum linkages; to promote appropriate suicide prevention, substance abuse services, homelessness prevention, VA and civilian system navigation, justice involved and diversion programs and veteran peer support for service members, veterans and their families. Provide resources, consultation and assistance to providers, federal, state, and local- agencies in the delivery of suicide prevention, substance abuse prevention, crisis intervention, and treatment services to service members, veterans and their families.

DETAILED STATEMENT OF DUTIES AND RESPONSIBILITIES

As it relates to military service members, veterans and their families.
* Administers an in-depth intake which captures the following information: physical ability, service information, contact information, exposure to trauma, suicidal ideology, next of kin, mental health history and other pertinent information.
* Assists veterans with developing goals to be reached and creating Individual Recovery Plans (IRPs), relative to the intake and assessment.
* Refers veterans to service providers who can help them attain goals identified from the intake assessment.
* Links veterans to service providers by physically taking them to service providers or by facilitating face-to-face meetings between veterans and service providers.
* Advocates for client's rights and benefits with community service providers, federal and state agencies, court systems, employers, landlords and significant others to ensure that client's rights are recognized and respected.
* Attends case management meetings and relevant training sessions, seminars, conferences, and professional development courses in order to maintain and improve current knowledge of issues in the veterans' community
* Forms working relationships with other service providers and acts as the liaison between veterans and service providers.
* Recommend or develop enhancements to policies, procedures and systems development to Director of Special Population Programs and Services.
* Work closely with local municipal Veteran Service Officers to assist them in accomplishing their mission of servicing the veterans.

QUALIFICATIONS REQUIRED AT HIRE (List knowledge, skills, abilities)

* Ability to follow protocol and procedures
* Manage active case management load, outreach schedule and administrative duties.
* Can meet deadlines, establishes priorities and work sequences as established within the Department.
* Proven ability to write concisely to express thoughts clearly, and to develop ideas in logical sequence.
Capacity to communicate verbally and in writing in a professional, diplomatic, and understandable manner.
* Must be comfortable talking about suicide and working with potentially suicidal Veterans and/or Veterans
with severe PTSD (Post Traumatic Stress Disorder) and TBI (Traumatic Brain Injury).
* Familiar with military culture and implications, of such, in the service delivery system
* Coordinates efforts to obtain services from private, federal, and state agencies.
* Ability to adhere to HIPPA regulations.

QUALIFICATIONS ACQUIRED ON JOB (List knowledge, skills, abilities) On the job, the employee will acquire:
* Enhanced knowledge of veteran issues and services available in Massachusetts and understanding of the policies of Massachusetts' veterans' programs.
* Knowledge of Federal programs relating to veterans

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.