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Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.
Position Summary:
The Assistant Facility Manager is a multifaceted role responsible for supporting the day-to-day operations of the client facility, while also managing select office services and acting as a key liaison between internal teams, building management, and vendors. This role serves as a backup to the Facility Manager and supervises the Mail Services Assistant (MSA) onsite. The ideal candidate is proactive, detail-oriented, and customer-focused, with the ability to manage multiple priorities and contribute to a well-functioning, professional environment.
Key Responsibilities:
Facility & Office Management:
Serve as primary point of contact in the absence of the Facility Manager.
Perform daily walkthroughs, inspecting facility areas (carpets, floors, walls, lighting, ceiling tiles) to ensure cleanliness, safety, and maintenance.
Identify and report issues; coordinate repairs and follow up with building management and vendors.
Manage inventory of office supplies and ensure meeting rooms and break areas are stocked and functional.
Support configuration and setup of meeting spaces as needed.
Coordinate with vendors for maintenance, repairs, invoicing, and billing resolutions.
Mail & Shipping Supervision:
Supervise and support the Mail Services Assistant (MSA); act as backup in their absence.
Ensure timely sorting and delivery of incoming mail and packages in accordance with client and TMG SLAs and SOPs.
Oversee the delivery, receipt, and organization of all accountable packages and team-requested shipments.
Maintain knowledge of postal regulations and ensure mailroom operations comply with standards.
Reporting & Project Support:
Collect data and assist in the preparation of monthly reports.
Support and lead internal facility-related projects for the client as assigned.
Research and execute tasks with minimal direction; present findings and recommendations clearly and on time.
Maintain flexibility in work hours to support business needs and events.
Qualifications:
Bachelor's degree or equivalent work experience required.
Minimum of 5-7 years of experience in office services, office management, or facilities.
Facility management certifications a plus (e.g., FMP, IFMA, OSHA-related).
Proficiency in Microsoft Office Suite and general computer systems.
Excellent written and verbal communication skills.
Strong organizational and multitasking abilities.
Ability to work both independently and as part of a team.
Must be assertive, self-motivated, and solution-oriented.
Demonstrated professionalism and a customer-first mindset.
Knowledge of postal operations and shipping procedures (FedEx, UPS, USPS).
Able to manage multiple variables, troubleshoot issues, and resolve them effectively.
Key Competencies:
Strong leadership and interpersonal skills.
High attention to detail and follow-through.
Professional demeanor and appearance.
Ability to build and maintain cross-functional relationships.
Comfortable working with all levels of staff, vendors, and leadership.
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The Millennium Group
Jul 08, 2025