Facility Associate

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Position Summary:

The Office Services & Facilities Associate supports a wide range of operational tasks across corporate offices, ensuring the functionality, safety, and preparedness of meeting spaces, office furniture, event setups, and mail services. This hands-on role requires strong attention to detail, physical stamina, and a service-oriented mindset. The ideal candidate will be flexible, reliable, and able to juggle multiple priorities while maintaining a high level of professionalism.

Key Responsibilities:

Event & Meeting Support:

• Set up and break down all events, including furniture movement, table configurations, pipe and drape installation/removal, and electrical cord configuration.
• Support all internal meetings with setup/breakdown, including chair and table movement between floors.
• Assist with off-site event logistics, such as company picnics and department celebrations.

Office Moves & Desk Setups:

• Manage employee desk moves, including monitor, docking station, cable, and phone relocation.
• Set up new hire workstations with nameplate, chair, trash can, and monitor mount (IT provides docking station, computer, and cables).
• Complete monitor adjustments, swaps, chair swaps, and minor furniture reconfigurations.
• Assemble and install furniture and office items as needed.
• Install conference room tablet enclosures and set/replace clocks and batteries.

Facilities Support & Maintenance:

• Remove/install patio furniture and cover for winter protection.
• Manage e-waste collection and trash/pallet removal.
• Replace atrium artwork, banners, and cinema chairs.
• Operate scissor lift for high-mounted item replacement.
• Assist with electrical troubleshooting for sit/stand desks and minor outages.
• Supervise and sign in/out external vendors.
• Schedule and manage company van service appointments.

Mailroom & Delivery Services:

• Receive, sort, and distribute incoming mail and packages.
• Prepare and send outgoing shipments; schedule courier pickups.
• Maintain accurate mailroom activity logs and delivery records.
• Handle urgent and special delivery requests, including event gift deliveries.
• Support inter-office deliveries between company locations (equipment, furniture, etc.).

Administrative & Scheduling:

• Maintain the GWS support calendar and respond to incoming service requests.
• Conduct walkthroughs with clients ahead of scheduled events or meetings.
• Assist with administrative tasks as assigned by leadership.

Qualifications:

• High school diploma or equivalent required.
• Minimum of 1 year of experience in shipping, receiving, or facilities support preferred.
• Ability to lift up to 50 pounds and perform physically demanding tasks.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Excellent written and verbal communication skills.
• Strong customer service orientation; professional and approachable demeanor.
• Proven ability to handle multiple projects with close attention to detail.
• Reliable, punctual, and self-motivated with a strong work ethic.
• Comfortable driving between Ft. Lauderdale and Miami offices as needed (travel flexibility required).
• Experience with scissor lift operation and basic electrical troubleshooting is a plus.