Supplemental Health Practice Lead

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide.

Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities.

Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work in the contiguous states plus AK. The candidate must be located in the Chicago territory.

The opportunity:

In this role, you will work in collaboration with Sales Reps, case by case, to design solutions that make sense for each client, ensuring competitiveness, including plan design, discounts, fees and subsidies. You will provide consultative support to the Field and strategic relationship management with regard to finalist presentations and cross-sell activities. You will foster positive and productive relationships to effectively leverage internal resources including Distribution Excellence, Underwriting, Pricing, Product, Client Services and Account Management.

You will be accountable for driving the establishment of both the market strategies and the implementation planning and oversight, in support of Supplemental Health growth targets. You will identify, nurture and expand strategic relationships within the Voluntary Centers of Excellence (COE) of major brokers.You will also serve as a subject matter expert and thought leader in various forums, internally and externally, including representing Sun Life's product portfolio in public speaking engagements.

How you will contribute:

• The ability to provide Sales with Supplemental Health product and market expertise
• Mentor and motivate sales representatives, and the ability to partner to fill in the knowledge gaps
• Help to inform and define the evolving Supplemental Health strategy, including strategic partners, enrollment firms, associations, and alternative distribution
• A strong ability to manage relationships with assigned strategic partners/Voluntary Specialist COE, in partnership with field sales within the geography
• Coordinate local level/regional sales activity with national COEs
• Ability to work with a diverse range of people
• Develop and evolve relationships with enrollment firms and specialist brokers primarily focused on Supplemental Health products
• Continuously develop expertise to be relied upon as resident expert for Supplemental Health, Technology, Benefit Admin platforms, and Enrollment
• Maintain awareness of market trends and identify opportunities for Sun Life to gain/retain a competitive edge
• Drive voluntary sales growth- (accident, critical care, hospital indemnity, cancer, Maxwell Health, technology, plus new portfolio additions, not including Life, Absence, Disability products)
• Help refine sales approach up-market, taking a holistic competitive view and providing strategic thought partnership to drive supplemental health sales growth
• Understand competition across segments to negotiate, tailor offerings and win new business, renewals and cross-sell
• Work with Sales Reps to create broker level offerings to shop a marketing proposal vs. a standard offering
• Approach business planning strategically and creatively. Provide thoughtful market analysis and strategic direction to assist in sales planning and management
• Develop and maintain productive working relationships across the organization, effectively leveraging internal resources (e.g., Core, NA,Product, DDCoE, Voluntary, UW, Claims, Pricing, etc.)
• Partner with Sales, Underwriting and RFP unit to assess prospects and develop effective and targeted sales strategies to improve close ratios
• Participate in and/or provide consultation in support of prospecting and finalists meetings where Supplemental Health is included
• Demonstrate innovation and critical thinking on Sales opportunities and strike an appropriate balance between sales, retention and operational goals
• Support all associated Sales activities for Supplemental Health products, including renewals, identifying cross selling and up selling opportunities, and both proactive and reactive customer visits.
• Support the development of RFP and RFI responses that effectively position Sun Life products and services
• Work with Account Management to support cross-sell initiatives and persistency of block
• Provide industry expertise and partner with Marketing to author thought leadership in this area
• Represent Sun Life as Supplemental Health subject matter expert and thought leader at related industry events and conferences

What you will bring with you:

• A combination of experience and education equivalent to 5+ years of relevant experience
• Excellent written and oral communication skills
• Demonstrated ability to establish effective team-oriented working relationships
• Demonstrate influential and inspirational leadership
• Ability to teach and develop Sales Reps to improve their knowledge and skills
• Demonstrated ability to working in a deadline-oriented environment with multiple priorities
• Excellent client relationship skills
• Demonstrated ability to work independently with minimal supervision

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We are committed to fostering an inclusive environment where all employees feel they belong, are supported and empowered to thrive. We are dedicated to building teams with varied experiences, backgrounds, perspectives and ideas that benefit our colleagues, clients, and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.

Life is brighter when you work at Sun Life

At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account. Enjoy a flexible, inclusive and collaborative work environment that supports career growth. We're proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S., we've also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.

We will make reasonable accommodations to the known physical or mental limitations of otherwise-qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email thebrightside@sunlife.comto request an accommodation.

For applicants residing in California, please read our employee California Privacy Policy and Notice.

We do not require or administer lie detector tests as a condition of employment or continued employment.

Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.