Regional Head of Americas Account Management

ABOUT US:

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. LSEG is a systemically important part of the global financial system. It is the UK's second largest financial services business by market capitalisation, and in the top 10 of the FTSE 100.

A major financial information provider, with extensive experience, deep knowledge, and worldwide presence across financial markets, LSEG enables businesses and economies around the world to fund innovation, manage risk and create jobs. LSEG has contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years.

Through a comprehensive suite of trusted financial market infrastructure services - and its open-access model - LSEG provides the flexibility, stability and trust that enable its customers to pursue their ambitions with confidence and clarity.

LSEG is headquartered in London, with significant operations in 70 countries across EMEA, North America, Latin America, and Asia Pacific. The Group employs 26,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG.

The core values of the business are integrity, partnership, excellence, and change.

LSEG has demonstrated its successful strategy as shown in its strong financial performance. Post the Refinitiv acquisition, LSEG has shifted from a period of integration to transformation. The Group is a proven innovator with its market leading strategic partnership with Microsoft enabling next-gen data, analytics and cloud infrastructure solutions.

LSEG operates across the following divisions:

Data & Analytics: delivering data-driven insights, workflow and products to customers simply and flexibly so they can make better-informed decisions.

FTSE Russell: delivering category-defining indices across asset classes and investment objectives to create new possibilities for the global investment community.

Risk Intelligence: providing a comprehensive suite of screening, due diligence, verification and onboarding solutions, helping customers protect their businesses from a wide range of threats.

Markets: supporting customers across the end-to-end capital markets workflow, providing them with access to liquidity across multiple asset classes and regions; supporting their clearing and reporting obligations; and providing risk and balance sheet solutions.

Role Profile

London Stock Exchange Group (LSEG) is one of the largest and systemically important Global Financial Market Infrastructures. LSEG plays a significant and influential role in financial markets worldwide and has excellent relationships within the financial services industry, governments and regulatory agencies worldwide.

As a key member of the SAM (Sales & Account Management) Leadership Team, you will provide strategic and operational leadership to drive growth, revenue, and customer retention across the Americas.

ROLE SUMMARY:

The Sales and Account Management (SAM) division is a Group-wide function dedicated to solving customer challenges by leveraging the full breadth of LSEG's world-class products and services across financial markets. Our "One LSEG" approach puts the customer at the center, ensuring we deliver integrated solutions that drive success for both our clients and our business.

We are seeking a dynamic and experienced leader to head our Americas Account Management team, one of the most critical regions in our global portfolio. This role offers the opportunity to shape and execute strategy and drive revenue, leading a team of approximately 150 professionals.

As Head of Americas Account Management, you will:

• Define and drive strategic initiatives to grow market share and deepen client relationships.
• Inspire and lead a high-performing team, fostering a culture of accountability, collaboration and customer focus.
• Operate in a highly matrixed environment, partnering closely with leaders across divisions and functions to deliver unified client outcomes.
• Lead Americas go to market teams through clear vision, strategy and execution
• Actively serve as a key leader on the SAM Leadership Team.
• Lead the execution of the Americas Account Management team to drive current and future product and revenue growth.
• Partner with Sales Leadership to define, drive and uphold expectations for sales productivity, ensuring investments align with strategic and financial goals.

• Provide leadership and direction to Account Management leadership team to drive aggressive revenue and retention goals.
• Develop and maintain an efficient, Account Management customer-focused structure aligned with organizational priorities.

• Recruit, hire, onboard, train, and develop top talent across various strategic locations.
• Set clear performance expectations; provide coaching, feedback, and development opportunities.

• Build and maintain trusted relationships with key internal and external stakeholders at the highest levels.
• Represent LSEG in strategic partnerships and lead engagement with high-value clients.
• Manage organizational health of Account Management org structure ensuring the talent is optimally aligned to deliver the best external customer experience and drive internal talent engagement and development.
• Stay informed about industry trends, emerging technologies and competitor activities that will help shape strategic decisions.

WHAT ARE WE LOOKING FOR:

• A Strategic thinker with a strong commercial mindset, proven leadership experience, and a passion for delivering exceptional client value
• 15+ years of sales and account management experience.
• Knowledge of financial/economic principles and markets
• Experienced people leader able to role model LSEG values, foster a culture of inclusion and drive employee engagement.
• Strong commercial skills and growth mindset.
• Extensive stakeholder management capabilities and a trusted advisor.
• Ability to travel extensively.
• Ability to manage multiple priorities and drive results independently and collaboratively.
• Ability to prioritize and demonstrate relentless discipline in achieving goals.

Compensation/Benefits Information:

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

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If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.