Director of Supply Chain Operations

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Job Responsibilities:

The Director, Supply Chain Operations, reports to the Senior Director of Logistics and Distribution of the Johns Hopkins Health System (JHHS) with an indirect reporting line to the CFO/COO/VP of Operations/VP of Support Services (or relevant supervisor) at the local hospital. Provides leadership to the local hospital's Materials Management Department through the overall planning, direction, and management of the department, its policies and procedures, and its staff. The incumbent is responsible for the receiving and distribution of materials, both clinical and non-clinical, including, but not limited to, management of central and other store rooms that must provide prompt access to clinical supplies, par replenishment operations for all nursing and clinical areas, maintenance of equipment inventory, and the provision of delivery services to units for patient care. Essential responsibilities include:

Role Accountabilities Include

• The Department meets or exceeds any standards as mutually agreed to in the Service Level Agreement (SLA) between JHHS Supply Chain and Local Hospital. Performance against those standards will be reviewed with appropriate parties on at least a quarterly basis.
• Appropriate and accurate receiving is carried out for all items delivered to the receiving dock
• They understand and appropriately address the needs of the customers in the hospital (e.g. the nursing units, non-clinical areas)
• Overseeing the par management system within the facility at the clinical supply level
• Management of the inventory levels and relevant financial impact
• Utilization tracked in EPIC at the local facility correlates to utilization out of the par management system
• Take part in ERP system testing as related to change or enhancements effecting facility
• Work with Value Analysis to ensure product compliance and provide assistance with conversions, backorders, and substitutions
• Take part in various committees as related to supply usage and supply decisions
• They attend and actively participate in various hospital operational meetings in order to fully understand operational issues within the hospital that are impacted by availability of appropriate supplies and materials
• Work in coordination with Corporate Supply Chain to ensure System inventory management polies are being followed
• Work as an integral member of the hospital leadership on hospital-wide priorities and initiatives as they relate to the Materials Management Department, its staff, and its operations
• Manage materials management staff and formulate decisions on hiring, training, evaluation, discipline and discharge of subordinate employees

Qualifications:

• Bachelor's Degree in business, finance, Supply Chain, or a related healthcare or management field; a Master's Degree is preferred.
• Extensive experience managing material/logistic operations in support of patient care, as is generally acquired through at least seven years of progressively responsible experience in a healthcare materials management setting including 3-5 years of management experience.
• Requires a comprehensive understanding and working knowledge of hospital finance, information systems, customer service, performance improvement and regulatory requirements.
• Work requires a complete understanding of materials management operations, as well as hospital and health system policies and procedures.
• Comprehensive knowledge and understanding of supply chain and inventory, distribution, logistics, receiving, materials management, human resource management activities, project management activities, and ERP Supply Chain applications
• Knowledge of supply chain analytics including collection, cleansing, analysis and interpretation of supply chain data for a wide variety of project types and variety of organizational levels (e.g. corporate, warehouse, and entities).
• Experience managing an Integrated Business Plan or S&OP process matching projected demand with supply and the budget required to execute
• Experience in workforce management and demonstrated capability in financial management

Salary Range: $150,000 per year - $185,000 per year. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.

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