Womens and Children Tour Guide

SUMMARY

The Women's & Children's Tour Guide offers a touring experience to potential patients and families considering the Bryan Women's & Children's facility for childbirth. Provides a welcoming and informative experience, answers questions or obtains necessary information and conducts follow-up contacts. Provides and gathers evaluation forms and distributes tour bags to participants.

RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

*Commits to the mission, vision, beliefs and consistently demonstrates our core values.

*Greets expectant parents and family members in Plaza lobby prior to tour start time.

*Conducts bi-monthly and PRN tours of the Women's & Children's facility; manages touring situations such as large groups or lagging participants with confidence and expedition.

*Explains key details of what to expect during their hospital stay and all available Bryan services.

*Distributes evaluation forms and gathers completed forms for Nurse Educator reference; collates information and packages tour packets for distribution to tour participants.

*Consistently displays welcoming and helpful persona to tour participants and Bryan visitors; answers questions appropriately or obtains information from Nursing Educator and contacts participant after tour.

QUALIFICATIONS:

High school diploma or equivalency required. Prior experience in public speaking, guiding tours or experience within a medical environment preferred.