Microsoft 365 Administrator

Shape Your World

At Alcoa, you will become an essential part of our purpose: to turn raw potential into real progress. The way we see it, every Alcoan is a work-shaper, team-shaper, idea-shaper, world-shaper.

This is your opportunity to help shape the future of sustainability with world-changing innovations and low-carbon technologies. Become a valued part of the team that's shaping the future of aluminum, revolutionizing the way the world lives, builds, moves and flies. Be part of it and shape your world.

About the role:

Seeking a collaborative Microsoft 365 administratorto join our team and help manage, configure, and support our M365 environment. In this role, you'll work closely with colleagues to ensure smooth operation and optimization of Microsoft Office 365, including but not limited to, Teams, OneDrive, SharePoint, and related security and compliance features.

We're looking for someone who thrives in a team setting, has hands-on experience in troubleshooting and enhancing M365 solutions to boost productivity and support our business goals. If you're passionate about working together and contributing to a supportive and dynamic team, we'd love to hear from you!

Key responsibilities:

• Administer and maintain the Microsoft 365 environment, with a focus on Microsoft Teams, OneDrive, and Copilot M365.
• Monitor and manage Teams settings, policies, and security controls to ensure data privacy, compliance, and optimal performance.
• Provide technical support and troubleshooting assistance for Microsoft 365 issues, ensuring timely resolution and minimal disruption to users.
• Reviews internal ticketing system to ensure assigned tickets are being identified and issue effectively resolved in compliance with policies and service-level agreements.
• Collaborate with business units and IT teams to design and implement Microsoft 365 solutions that enhance collaboration, document management, and business processes.
• Coordinate with vendors and service providers to resolve technical issues, escalate problems, and implement updates and enhancements.
• Manage and maintain Microsoft Teams administration including applying governance guardrails while ensuring alignment with Alcoa's best practices and organizational policies.
• Stay up to date with the latest M365 features, updates, and industry trends, and provide recommendations for continuous improvement.

What you can bring to this role:

• Bachelor's degree in computer science, information technology, or a related field (or equivalent experience).
• 3-5 years of proven experience as a Microsoft 365 Administrator, or similar role, with specific expertise in Teams, OneDrive, and general M365 apps administration and management.
• Advanced understanding of modern technology and ability to have a technical conversation about an issue, request or recommendation
• Excellent troubleshooting and problem-solving skills, with the ability to diagnose and resolve complex issues.
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities, multiple projects simultaneously, and adapt to changing requirements in a dynamic environment.
• Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills who is able to work effectively with cross-functional teams and end users.
• Customer-focused mindset with a commitment to delivering high-quality support and service to end users.
• Experience with concepts of Microsoft 365 Security and Compliance features and policies
• Understanding of generative AI technologiesto enhance productivity and innovation, ensuring adherence to guiding principles for ethical AI use, including Microsoft Copilot chat, Microsoft Copilot M365, and agentic management.
• Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with Alcoa's culture and Core Values

What we offer:

• Competitive compensation packages, including pay-for performance variable pay, recognition and rewards programs, and stock-based compensation awards (3-year vesting schedule)
• Flexible spending accounts and generous employer contribution to the HSA
• 401(k), employer match up to 6%, additional employer retirement income contribution (no vesting period), and a nonqualified deferred compensation plan
• Holiday Pay: 11 holidays and one flexible holiday of your choice.
• 4 hours of Paid annual volunteer hours

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Saisissez cette occasion unique de contribuer a faconner l'avenir du developpement durable grace a des innovations revolutionnaires et des technologies a faible emission de carbone. Devenez un membre precieux d'une equipe qui transforme l'avenir de l'aluminium et revolutionne notre maniere de vivre, de construire, de nous deplacer et de voler. Faites partie du changement et faconnez votre monde.

A propos du poste :

Nous recherchons un(e) administrateur (trice) Microsoft 365 collaboratif(ve) pour rejoindre notre equipe et participer a la gestion, la configuration et le soutien de notre environnement M365. Dans ce role, vous travaillerez en etroite collaboration avec vos collegues afin d'assurer le bon fonctionnement et l'optimisation de Microsoft Office 365, incluant notamment Teams, OneDrive, SharePoint, ainsi que les fonctionnalites de securite et de conformite associees.

Nous cherchons une personne qui s'epanouit dans un environnement d'equipe, possedant une experience pratique en depannage et en amelioration des solutions M365 pour accroitre la productivite et soutenir nos objectifs d'affaires. Si vous aimez travailler en collaboration et contribuer a une equipe dynamique et solidaire, nous serions ravis de vous rencontrer !

Responsabilites principales :

• Administrer et maintenir l'environnement Microsoft 365, en mettant l'accent sur Microsoft Teams, OneDrive et Copilot M365.
• Surveiller et gerer les parametres, politiques et controles de securite de Teams afin d'assurer la confidentialite des donnees, la conformite et des performances optimales.
• Fournir un soutien technique et resoudre les problemes lies a Microsoft 365, en assurant une resolution rapide et un minimum d'interruptions pour les utilisateurs.
• Examiner le systeme de billetterie interne pour s'assurer que les billets assignes sont bien identifies et resolus efficacement, conformement aux politiques et aux ententes de niveau de service.
• Collaborer avec les unites d'affaires et les equipes TI pour concevoir et mettre en uvre des solutions Microsoft 365 favorisant la collaboration, la gestion documentaire et l'optimisation des processus.
• Coordonner avec les fournisseurs et prestataires de services pour resoudre les problemes techniques, escalader les incidents et mettre en uvre des mises a jour et ameliorations.
• Gerer l'administration de Microsoft Teams, en appliquant les regles de gouvernance tout en respectant les meilleures pratiques et politiques organisationnelles d'Alcoa.
• Se tenir informe(e) des dernieres fonctionnalites, mises a jour et tendances de M365, et proposer des recommandations pour une amelioration continue.

Ce que vous apportez au poste :

• BAC en informatique, technologies de l'information ou domaine connexe (ou experience equivalente).
• 3 a 5 ans d'experience averee en tant qu'administrateur (trice) Microsoft 365 ou dans un role similaire, avec une expertise specifique sur Teams, OneDrive et l'administration generale des applications M365.
• Excellente comprehension des technologies modernes et capacite a discuter techniquement d'un probleme, d'une demande ou d'une recommandation.
• Solides competences en depannage et en resolution de problemes, avec la capacite de diagnostiquer et resoudre des enjeux complexes.
• Autonomie, rigueur et sens de l'organisation, avec une attention particuliere aux details et la capacite de gerer plusieurs priorites et projets simultanement dans un environnement en constante evolution.
• Curiosite, agilite et esprit d'equipe, avec d'excellentes competences en communication ecrite, verbale et interpersonnelle, capable de collaborer efficacement avec des equipes multidisciplinaires et des utilisateurs finaux.
• Orientation client avec un engagement a offrir un service et un soutien de haute qualite.
• Connaissance des concepts de securite et de conformite dans Microsoft 365.
• Comprehension des technologies d'intelligence artificielle generative pour ameliorer la productivite et l'innovation, tout en respectant les principes ethiques d'utilisation de l'IA, incluant Microsoft Copilot Chat, Microsoft Copilot M365 et la gestion agentique.
• Capacite a faire preuve d'adaptabilite et de resilience dans toutes les situations, avec une attitude positive en accord avec la culture et les valeurs fondamentales d'Alcoa.

#LI-PW1

About the Location

Alcoa is an international company with multiple locations and joint ventures across six continents. Wherever you choose to join us, you'll be joining a global team committed to advancing sustainability and delivering excellence and innovation. As industry pioneers, we are redefining what it means to be a sustainable aluminum company, bridging the journey from mines to metal.

We are values led, vision driven and united by our purpose of transforming raw potential into real progress. Our commitments to Inclusion, Diversity & Equity include providing trusting workplaces that are safe, respectful and inclusive of all individuals, free from discrimination, bullying and harassment and that our workplaces reflect the diversity of the communities in which we operate.

As a proud equal opportunity workplace and affirmative action employer, Alcoa is dedicated to providing equal opportunities and equal access to all individuals regardless of a person's gender, age, race, ethnicity, sexual orientation, gender identity, religion, nation of origin, disability, veteran status, language spoken or any other characteristic or status protected by the laws or regulations in the places where we operate.

If you have visited our website in search of information on U.S. employment opportunities or to apply for a position, and you require an accommodation, please contact Alcoa Recruiting via email at gssrecruiting@alcoa.com.

This is a place where you are empowered to do your best work, be your authentic self, and feel a true sense of belonging. Come join us and shape your career!

Your work. Your world. Shape them for the better.