IT Business Intelligence Analyst I

Connect to a career at City Utilities! CU has been connecting our community to the services they need for every day life since 1945. From electricity to power our lives, clean water to be healthy, natural gas to stay warm, internet to keep businesses connected, to transit services to get them where they need to go.

Grade 56
Minimum: $1,226.66/ week
Midpoint: $1,502.66

PURPOSE OF POSITION:

Under the direction of the Supervisor-IT Business Intelligence and Analysis or designee, this role develops Business Intelligence solutions, enterprise reporting, and predictive analytics to address key business challenges and support data-driven decision making across the organization. Individuals must possess the ability to manage multiple diverse tasks simultaneously and have a strong understanding of how data flows across business processes. This position collaborates closely with all areas within IT and with system/data owners to integrate, analyze, and present data from City Utilities' enterprise technology systems, enabling users to uncover insights, forecast trends and make proactive decisions.

ESSENTIAL JOB FUNCTIONS:

1. Works closely with key decision makers to identify how data can be leveraged to drive business insights that can be presented throughout the company.

2. Responsible for the creation and maintenance of enterprise reporting solutions.

3. Develops key expertise in data analytics and visualization techniques.

4. Responsible for delivering descriptive, diagnostic, and predictive analytical insights in the form of reports, dashboards, and/or ad hoc queries from various data sources.

5. Identifies patterns, correlation, and trends in data through data exploration, analysis, and understanding.

6. Collects and organizes data from multiple sources as identified through project requirements. Facilitates requested visualizations, including ad hoc reports.

7. Utilizes data modeling techniques to uncover underlying patterns and relationships within datasets, supporting the development of accurate and actionable predictive analytics.

8. Performs other project-related duties or functions as needed when critical to business function.

QUALIFICATIONS:

Education and Experience:

A bachelor's degree from an accredited college or university in Business, Information Technology, Mathematics, Computer Science, Data Science or other related field is required. Exceptional related experience may be considered in lieu of a college degree on a year-for-year basis. Must have at least two years of recent experience with business intelligence technologies or data modeling. Experience with business analytics and reporting tools such as Power BI, SharePoint, MS Access, Excel macros, Crystal Reports, Visio, Tableau is preferred.

Knowledge, Skills, and Abilities:

* Effective written and verbal communication skills.

* Analytical thinker with strong detail orientation.
* Maintain adherence to all company policies.
* Working knowledge of programming languages such as SQL, DAX, Power Query, R or Python.
* Ability to:
o Make good decisions with minimal supervision.
o Present material in written form that is understandable to the technical and nontechnical reader.
o Demonstrate leadership skills that include the ability to manage, facilitate, develop, plan, direct, and organize projects and people.
o Understand database operations and optimization.
o Present material to large and small groups at all organizational levels.
o Successfully navigate various electronic programs including but not limited to Microsoft Office Suites, other applicable information technology applications, and self-service platforms.

Physical Requirements:

Typically, sedentary work. Ability to express or exchange ideas by means of the spoken word and receive detailed information through oral communication is required. Substantial movements of the wrists, hands, and/or fingers, and close visual acuity to operate a computer is required. Bending and stooping may be required for filing and file retrieval.

Working Conditions:

Duties are primarily performed in an office environment.

Miscellaneous Requirements:

* Employees must remain alert and aware of their surroundings at all times and maintain the ability to respond to changing circumstances in a timely manner.

* Must be able to work successfully with diverse groups of people.

TESTING

Testing may be required.

EEO

City Utilities offers equal employment opportunities to individuals without regard to race, color, religion, sex, sexual orientation, gender identity, ancestry, national origin, disability, age, veteran status, genetic information or marital status. Learn more about CU and EEO.