Senior Practice Manager - PMO

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Job Description

We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you're ready to start learning, growing, and making an impact with a career in fintech, we'd like to know: Are you FIS?

About the Team

Banking Solutions Professional Services is seeking a Senior Practice Manager to join our Project Management Office. This is an excellent opportunity for an experienced practice manager to become part of a well-established and highly functional PMO organization.

What You Will Be Doing

As a Senior Practice Manager, you will lead a team of program managers to ensure banking engagements align with client expectations, business requirements, and long-term growth strategies, while also advancing FIS's overall objectives for revenue and profitability.

• Design and deliver consulting solutions that address client needs, foster strong relationships, and drive high levels of client satisfaction and loyalty.
• Cultivate and manage strategic partnerships across key FIS channels - including sales, relationship management, product teams, and business unit leaders - to ensure alignment and collaboration that supports business outcomes.
• Oversee the financial performance of the consulting practice, including profit and loss accountability, forecasting, and reporting key business metrics to senior leadership. Ensure revenue targets are met or exceeded in alignment with FIS Consulting Services goals.
• Coordinate with fellow Practice Managers to allocate resources effectively across engagements, optimizing team performance and meeting divisional priorities based on demand and strategic objectives.
• Lead and develop consulting staff, managing engagement assignments, performance evaluations, communication strategies, career development, and succession planning.
• Maximize resource utilization across billable projects, internal asset creation, sales support, and thought leadership initiatives.
• Support the full sales cycle, partnering with sales and account management teams to identify and close opportunities. Responsibilities include proposal and statement of work development, pricing negotiations, project planning, and delivering client presentations.
• Travel 25% to 30% is expected.

What You Bring

• Bachelor's degree in business administration or law, or the equivalent combination of education, training, and work experience.
• Typically, 10 years of management experience in financial services industry or consulting.
• Demonstrated success leading teams, setting strategic direction, making sound decisions, and achieving operational objectives.
• Skilled in designing, recommending, and implementing corporate strategies, methodologies, and best practices across projects, programs, and personnel.
• Strong communication, negotiation, and analytical abilities, with a demonstrated capacity to manage complex challenges, perform under pressure, and build trusted relationships with clients, executive leadership, and peers.
• Comprehensive understanding of regulatory frameworks, financial institution operations, and risk management principles.
• Committed to continuous improvement and highly adaptable in dynamic, fast-paced business environments.

What We Offer You

A career at FIS is more than just a job. It's the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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