Risk Management Administrator

At CEC Entertainment, we build careers around great food, family, and fun! Our purpose and our passion is to create the best place for kids and families to eat and play!

Job Description

CEC Entertainment, the global leader in family entertainment and operator of Chuck E. Cheese and Peter Piper Pizza restaurants, is seeking a Risk Management Administrator to join our dynamic Risk team! This exciting and service-oriented opportunity is based at our Corporate Support Center in Irving, Texas.

Essential Functions of the Position:

• Meet our Support Center objectives which include... "If you are not serving the Guest, serve someone who is" and "consistently deliver an awesome family friendly experience so that every guest leaves happy."

• Coordinate the bill paying process for supplier invoices for the Risk Management department. This includes administration of vendor payments, including entering invoices and related information into Workday, as well as coding of invoices to ensure proper accounting.

• Administer the Certificate of Insurance program.

• Become proficient in the handling of guest claims including but not limited to injury, discrimination, altercations and food-related illness claims. This includes investigations, interviews of employees and guests, reviewing video footage and evaluation of the claim for possible payment or denial.

• Obtain Texas adjuster's casualty or multi-line license within 1 year of employment.

• Manage the daily claim acknowledgement and follow up correspondence related to new Workers' Comp Claims. Assist employees with inquiries regarding their claims.

• Workers Compensation claims handling: processing Third Party Administrator requests, follow-up with medical providers, and prepare wage statements.

• Coordinate securing store video footage and follow-up on video requests outside of claim investigation.

• Process Third Party Administrator requests for General Liability claims.

• Perform other duties and responsibilities as assigned.

Required Education and Experience:

• Bachelor's Degree preferred but not required.
• Ability to work closely with team members and across departments at all levels.
• Strong math skills. Understanding of accounting and bookkeeping preferred.
• Microsoft Office with intermediate to high proficiency level in Excel.
• Ability to work well in collaborative team environment

Physical Demands

To perform the duties of this position, the incumbent must have the ability to sit, walk, stand, bend, twist, reach, and carry, lift, pull, push between 1 - 25 lbs. Incumbent must use a computer, with repetitive movement of both hands. Incumbent must be able to work an 8-hour shift, with frequent overtime. Incumbent must also be available to travel to various locations by airplane or by operating a vehicle.

At Chuck E Cheese, we care about the safety and health of our guests and employees. We have rigorous health and sanitation standards, and our operational procedures are designed to meet or exceed local requirements and most importantly to protect the health of our teams and guests

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

#Diversity #Inclusion #Culture

The Company:

CEC Entertainment, LLC ("CEC"), headquartered in Irving, Texas, is a nationally recognized leader in family dining and entertainment, proudly operating the iconic Chuck E. Cheese, Peter Piper Pizza and Chuck's Arcade brands.

Chuck E. Cheese celebrates over half a million birthdays annually, dedicated to creating joyful, lasting memories through fun, food, and play. As the placeWhere a Kid Can Be a Kid, the brand is committed to safetythrough programs like Kid Check and community support, having donated more than $24 million to schools and nonprofits. In 2025, Chuck E. Cheese received the "Best in STEM" award and was named one of America's Greatest Workplaces, highlighting its industry leadership both in innovation and employee well-being.

Peter Piper Pizza offers a neighborhood pizzeria experience with quality food, engaging entertainment, and lifelong memories because fun isn't added on---"The Fun is Baked In"! Through amusement and connection, families and communities are brought together every day. Both Chuck E. Cheese and Peter Piper Pizza champion play through different attractions to support physical wellness and strengthen motor skills in kids.

CEC Entertainment and its franchisees operate nearly 600 Chuck E. Cheese locations and over 120 Peter Piper Pizza venues across45statesand 18countries. The company proudly fosters a culture of diversity and celebrates fun and play to unite every family. Learn more at chuckecheese.com and peterpiperpizza.com.

Benefits:

CEC Entertainment offers a wide variety of benefits including medical, dental, vision, life, disability, and 401(k) retirement savings plan to eligible U.S. employees as part of their overall employment package. We also offer job training and career growth opportunities. Chuck E. Cheese is a "Work Today, Get Paid Tomorrow" employer.

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At CEC Entertainment, we believe that our workforce should reflect the diverse backgrounds, experiences, and perspectives of many guests we serve. As an Equal Opportunity Employer, we do not discriminate against applicants due to race, ancestry, color, genetics, gender identity, gender expression, sexual orientation, national origin, religion, age, physical or mental disability, pregnancy, veteran status, or on the basis of any other federal, state or local protected class.