New

One Empire Pass Resident Manager - Year Round

Deer Valley Resort
401(k)
United States, Utah, Heber City
Jul 09, 2025
Year Round Classic, consistent quality from a winning team! Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley). Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only) Subsidized meals at Employee Dining Rooms offered for staff while on shift Subsidized housing options available for seasonal full-time staff Discounts for staff members at restaurants, shops, and service providers in Park City Healthcare options are available for staff members 401k plan with company match PURPOSE OF POSITION: To deliver overall owner, guest and employee satisfaction at One Empire Pass ("OEP"). Act as the full-time onsite property manager to ensure the successful operation of the OEP, facility, HOA and DVR rental program. Provide a safe environment by adhering to Deer Valley Resort Service and Safety Standards. Achieve budgeted profitability and exercise fiscal responsibility through sound management practices. RESPONSIBILITIES: Act as a liaison for all departments, working with all departments and department managers to foster a spirit of teamwork and cooperation Provide oversight related to all building management and maintenance issues and monitor maintenance projects to completion, including working with sub-contractors Provide daily, weekly, and monthly accounting support for the HOA and DVR as needed Inspect the property and physical assets daily Lead association board meetings and annual meetings and participate in committees as assigned As a member of the Deer Valley management team, demonstrate and uphold all DVR policies and provide corrective discipline action when necessary Attend and participate in daily or weekly department manager staff meetings Ensure staff professionalism through coaching, adherence to dress codes, maintaining an uncluttered and well supplied workspace, proper training materials, and clear channels of communication Demonstrate proactive resolution with urgency, respect, and empathy Document problems and resolutions and respond promptly to all owner and other requests Review monthly financial statements, including balance sheet and profit and loss statements In conjunction with the Deer Valley Management team, serve as a primary point of contact for owners to alert the HOA of problems, complaints, infractions of rules, and suggestions of improvement Develop and regularly monitor the annual HOA budget to meet financial expectations Coordinate, facilitate and operate all Food and Beverage programming and services on property, including all set up and take down of food and beverage programming Plan and forecast activity levels for the continental breakfast and happy hour depending upon expected building occupancy Order quantities of food and beverages that are appropriate based on this forecast Identify appropriate food vendors and create a purchasing strategy for food and beverage items that is consistent with the line-item budget allocated for food service Create a revolving menu of food items of high quality that are consistent with the direction provided by the OEP Owners Association Management Committee Send newsletters to all owners monthly Act as a resource on information pertaining to Park City, Salt Lake City, and Utah in general Furnish a welcoming atmosphere in the building for owners, guests, and staff to help promote a sense of family and community Act as a community leader focused on building relationships with owners and guests Ensure the preventative maintenance program is carried out accordingly Other duties as assigned QUALIFICATIONS: Minimum of two years management experience in the hospitality industry, with experience managing employees, facilities, and HOAs strongly preferred Food & Beverage experience strongly preferred Working knowledge of HOA management and specific governing documents This position is required to live on property full time. A one-bedroom residence is provided complimentary, including all utilities Ability to work flexible hours, including weekends, holidays, and evenings if necessary Must have a general understanding of budgets, financial reporting, and front office accounting procedures Must have or be willing to obtain PMC certification Must be able to lift 30 lbs. and have a valid driver's license Possess strong interpersonal, verbal, and written communication skills and the ability to develop professional relationships with Association Board of Directors, homeowners, guests, and staff Ability to maintain a professional demeanor with homeowners, staff, guests, and vendors particularly when dealing with conflict resolution issues Must be able to multi-task, organize, and prioritize effectively Strong leadership and interpersonal communication skills Genuine personality that can engage a diverse group of people on multiple levels Ability to maintain confidentiality of all owners' information and pertinent residence data DATES OF EMPLOYMENT: Year Round PAY RATE: $55,000 - 65,000 annually - with included housing $70,000 - 80,000 -annually - without included housing Deer Valley Resort is an Equal Opportunity Employer.