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Manager-Operations Technology & SCADA

SoundTransit
life insurance, parental leave, paid time off, paid holidays, tuition reimbursement
United States, Washington, Seattle
401 South Jackson Street (Show on map)
Jul 09, 2025
Description

Salary range is $104k to $206k, with a midpoint of $155k. New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market.

Sound Transit also offers a competitive benefits package with a wide range of offerings, including:



  • Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including spouse or domestic partner.
  • Long-Term Disability and Life Insurance.
  • Employee Assistance Program.
  • Retirement Plans: 401a - 10% of employee contribution with a 12% match by Sound Transit; 457b - up to IRS maximum (employee only contribution).
  • Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year.
  • Parental Leave: 12 weeks of parental leave for new parents.
  • Pet Insurance.
  • ORCA Card: All full-time employees will receive an ORCA card at no cost.
  • Tuition Reimbursement: Sound Transit will pay up to $5,000 annually for approved tuition expenses.
  • Inclusive Reproductive Health Support Services.
  • Compensation Practices: We offer competitive salaries based on market rates and internal equity. In addition to compensation and benefits, you'll find that we provide work-life balance, opportunities for professional development and recognition from your colleagues.



GENERAL PURPOSE:

This is a technical engineering management role supervising part of the Operations Engineering and Technology (OET) systems and team. The purpose is to provide expert engineering judgement and manage work teams providing technical support for communication, control, and automated control systems for Sound Transit operations technology and Supervisor Control and Data Acquisition (SCADA) systems, small projects, and operations support. Relies upon knowledge and experience of systems integration, engineering, management, and leadership to ensure that the work performed by assigned technical teams is completed efficiently, on-time, and to a continuously improving level of quality. The OET team ensures that all communication and control systems of transit passenger stations and maintenance facilities are properly maintained in a good state of repair.

ESSENTIAL FUNCTIONS:

The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.



  • Plans, directs, coordinates, and reviews the work of assigned staff and consultants developing agency technical design criteria, and providing broad engineering support to major capital projects and operating systems.
  • Provide technical approval of agency design criteria and standards for systems and assets in assigned engineering discipline.
  • In collaboration with interfacing system owners and stakeholders, approves deviations from established agency standards and criteria in assigned engineering discipline.
  • Reviews, provides input to, and accepts formal contract deliverables and submittals to provide assurance of project compliance with established agency technical criteria, policies, and procedures for design development, systems interface coordination and integration, construction, and testing and commissioning.
  • May be required to review and approve (sign and seal) engineering drawings and specifications within assigned engineering discipline.
  • Recruits, coaches, trains, and motivates staff and manages employee relations. Prepares developmental work plans for staff, recommends and implements corrective actions and disciplinary procedures as appropriate.
  • Provides other support to the department / division as directed including serving on committees and review boards for cross-functional work.
  • Champions and models Sound Transit's core values and demonstrates values-based behaviors in everyday interactions across the agency.
  • Contributes to a culture of diversity, equity and inclusion in alignment with Sound Transit's Equity & Inclusion Policy.
  • It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.
  • It is the responsibility of all employees to integrate sustainability into everyday business practices.
  • Other duties as assigned.


MINIMUM QUALIFICATIONS:

Education and Experience: Bachelor's Degree in Engineering. Five years of technical systems engineering experience that includes working with consultants and contractors, preferably in a rail or transit related environment; Or an equivalent combination of education and experience. Three years of leadership, budgetary, planning and workforce management.

Required Knowledge and Skills:



  • Leadership - a core element of this position is in people skills and leadership, to include performance management, coaching, professional development, hiring, conflict resolution and other aspects of leading a diverse and talented team of technical experts.
  • Engineering principles, methods, and techniques relevant to the assigned technical discipline applied during design, construction, testing and commissioning, operations and maintenance of transportation infrastructure projects.
  • The design and maintenance of SCADA based systems, for example: Rockwell Collins, Factory Link, Cimplicity, Wonderware, Johnson Controls Metasys, Citect).
  • The programming, life-cycle management, and maintenance practices related to industrial control system equipment (ie. Programmable Controllers - PLCs)
  • Methods and techniques involved in designing, installing and maintaining multi-vendor systems and connectivity.
  • Codes and related regulations applicable to area of practice.
  • Recent developments, current literature, and sources of information related to emerging trends and innovation in area or practice.


  • Troubleshooting, diagnostic, and root cause analysis - ability to systematically investigate equipment failures in complex systems, determine the root cause, and recommend corrective action.
  • Time management - ability to manage a large workload, prioritize effort, delegate effectively, and manage commitments.
  • Collaboration - Excellent ability to establish and maintain effective working relationships with other agency staff, consultants, contractors, authorities having jurisdiction, and other stakeholder groups. Is able to consistently reach consensus with diverse groups of stakeholders.
  • Communication - Excellent skill in the ability to communicate clear and accurate technical information to technical and non-technical audiences in verbal and written form.
  • Meeting management - Advanced skill in planning, conducting, and recording effective meetings.
  • Budget development and management.
  • Systems thinking - Advanced skill in understanding the whole problem, seeking different perspectives, understanding interdependencies, and decomposing complex problems into solvable elements.
  • Technical road mapping with emphasis on forward planning system upgrades for state of good repair.
  • Conflict resolution - ability to respectfully reconcile different points of view held by diverse stakeholders on matters pertaining to area of practice.
  • Performance management - Ability to develop well defined goals and evaluate performance objectively.
  • Coaching - Ability to foster a relationship with employees focused on continually developing technical and interpersonal skills.


Physical Demands / Work Environment:



  • Work is performed in a standard office environment and in a transit system field environment including rail tunnels and equipment rooms.
  • The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.



Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status or other protected class.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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