Temp Admin Associate 1

General Statement of Responsibilities:

This position functions as part of a centralized team of professionals serving as advisors on complex issues and situations regarding all programs administered by the Office of Student Health Benefits. Programs include two student health benefit plans, a full employee benefits suite, a disability plan and a dental plan. The programs have a combined enrollment of 17,000 lives across all campuses within the University of Minnesota system. Individuals in this position must possess fine-tuned critical thinking and communication skills in order to provide service to enrollees and partners. This position will support current staff in the administration of plan policies, delivery of customer service, and execution of daily tasks essential to facilitating processes during the open enrollment period.

This is a temporary appointment from August 1st to October 31st. Average hours per week will be between 30-40 hours.

Detailed Job Responsibilities:

Office of Student Health Benefits Administration:

• Counsel and advise students, parents, faculty, staff and other third parties regarding all programs administered by the Office of Student Health Benefits. This requires knowledge of the Graduate Assistant Health Plan as well as international student and scholar benefits, the Student Health Benefit Plan, Resident Fellow and Intern benefits and the AHC Long Term Disability benefits. Answer questions and provide consultation via email, phone and in-person.
• Assist with any processes or administration work for current staff members
• Promote a safe, equitable, and respectful environment in which concerns can be addressed effectively.

Benefit Plan Coordination:

• Audit enrollment data. Confirm visa status and compliance for international students and scholars and confirming payments received for all benefits.
• Utilize PeopleSoft HR and Campus Solutions systems to determine eligibility for benefits and accuracy of enrollment and premium assessments.
• Serve as assistant to staff on specific areas within the Office of Student Health Benefits (the Graduate Assistant Health Plan, the Student Health Benefit Plan, International Student Programs or Benefit Billing and Finance), providing counseling and advice to students, University staff, and training to co-workers.
• May consult with colleagues or Service Manager to help resolve issue.

Processing:

• Assist with processing of all enrollment, change, waiver and cancellation requests.
• Ensure that premiums are calculated and billed correctly. Review payments that are posted to SAR.

Required Qualifications:

• BA/BS or a combination of related education and work experience to equal 4 years.
• Office and administrative experience in a health care setting.
• Excellent oral/written communication skills
• Demonstrated commitment to promoting a culture that respects and advances diversity and inclusion.

Preferred Qualifications:

• Business and computer training.
• Prior experience in medical terminology.
• Knowledge of University business procedures, student insurance policies and procedures, and Boynton's accounts receivable billing procedures.
• Experience working with individuals from diverse racial, ethnic, and socioeconomic backgrounds.

About Boynton Health

Boynton.umn.edu

Boynton Health's mission is to improve the health and wellbeing of University of Minnesota students and the campus community. Our vision is to ensure that the University of Minnesota, Twin Cities is the healthiest campus in the nation.

Pay Range: $21.09-$22 hourly;

Retirement plan options are available for Civil Service, Faculty, Labor-Represented, Professional & Administrative, and Temp Casual classifications. Learn more about retirement plans.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.