New

Support Desk Specialist

TEKsystems
$20.00 - $23.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Texas, Plano
Jul 09, 2025
Description * Level One Help Desk * User Administration Experience a strong plus * Strong attention to detail * Strong quality focus * Ability to understand, follow and strictly adhere to specific instructions for completing work * Excellent communication skills both verbal and written * Excellent customer experience driven * Flexible to changing needs * Aligns with First United Bank culture Skills Win10, MS Office Suite, Active Directory Top Skills Details Win10,MS Office Suite,Active Directory Additional Skills & Qualifications * Exceptional customer service skills. * Three or more years of experience with the following: o Windows 10 Troubleshooting. o MS Office installation and troubleshooting o Active Directory User management o General AS400 user management and troubleshooting skills. * Understand networking concepts and related protocols such as DNS, DHCP, and ICMP. * Ability to support Bank specific software/Hardware. * Excellent critical thinking, problem-solving and decision-making skills. * Demonstrates excellent judgment. * Strong interpersonal skills and ability to work well with a wide range of people. * Excellent communication skills - ability to communicate with all levels of personnel to understand and resolve problems. * Self-motivated to improve professionally as well as identify areas for improvement. * Willingness to accept additional responsibilities. * Dependable and adheres to timelines and schedules. Experience Level Intermediate Level Pay and Benefits The pay range for this position is $20.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Jul 10, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.