Strategic Payor Partner

Career-defining. Life-changing.

At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what's possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career

About This Role:

About iRhythm:

iRhythm is a leading digital healthcare company focused on the way cardiac arrhythmias are clinically diagnosed by combining our wearable biosensing technology with powerful cloud-based data analytics and machine- learning capabilities. Our goal is to be the leading provider of first-line ambulatory ECG monitoring for patients at risk for arrhythmias. iRhythm's continuous ambulatory monitoring has already put over 1 million patients and their doctors on a shorter path to what they both need - answers.

About this role:

At iRhythm, we are redefining how cardiac care is delivered through innovative technology and data-driven insights. Our mission is to improve patient outcomes and transform the healthcare experience. We're looking for a strategic and experienced Strategic Payer Partner to join our team and help with operational and strategic performance of our end-to-end revenue cycle (order to cash).

This regionally assigned role is responsible for analyzing post-claim payer performance data to identify root causes of revenue leakage and operational inefficiencies. SPPs work closely with the Revenue Cycle Data Scientist to evaluate trends and then engage the appropriate internal stakeholders to ensure resolution. Whether the issue stems from payer behavior or field/provider processes, the SPP ensures corrective actions are communicated and executed by AR teams and vendor partners.

Our work environment is fast-paced and collaborative, driven by a passion for delivering innovations that improve the quality of health care and patient experience. We are looking for like-minded individuals to join our team today!

Specific job responsibilities include:

• Use RCM dashboards and analytics to evaluate post-claim payer performance within assigned region
• Identify patterns in denials, aging AR, underpayments, or systemic breakdowns
• Determine whether issues are payer-related or field/provider-related
• Engage the RCM Liaison for field or provider-based issues (e.g., friction, registration errors, documentation gaps)
• Engage the DMA for payer-side issues (e.g., policy denials, payer AR trends, underpayments)
• Engage Payer Management Team for fee schedule updates and/or payers set up needs or issues
• Coordinate with AR management and billing vendors to implement revenue leakage fixes
• Monitor assigned regional payers for KPIs like denial rate, collection rate, Conall exposure, and AR aging
• Track and prioritize performance issues based on financial impact
• Partner with Market Access to escalate contracting-related payer risks
• Maintain clear communication of action plans with internal teams and vendor partners
• Ensure accountability for execution and follow-up of payer performance fixes
• Maintain updated payer performance dashboards and ensure insights are shared with leadership
• Document root cause findings, escalations, and resolutions
• Support audit readiness by documenting payer issue lifecycle
• Ensure resolution strategies align with compliance and SOX standards
• Ability to travel (up to 15-20%)
• Perform additional duties as assigned to support departmental goals and operational efficiency

About you:

Experience:

• 5+ years of experience in revenue cycle, payer performance, or healthcare reimbursement roles
• Ability to interpret data trends, model performance, and identify actionable insights
• Strong communication skills with ability to navigate cross-functional teams
• Proficient in Excel and data visualization tools
• Exposure to denial management, EOB interpretation, and AR/cash collection strategies.
• Experience working in a matrixed environment with cross-functional teams

Skills:

• Strong analytical and root cause analysis skills
• Deep understanding of the healthcare revenue cycle (post-claim focus)
• Familiarity with payer policies, denials, and reimbursement trends
• Ability to interpret data and identify performance trends
• Excellent communication and cross-functional collaboration skills
• Experience working with Excel and performance dashboards
• Organized, detail-oriented, and accountable
• Ability to manage multiple priorities and follow through on resolutions
• Knowledge of billing vendors and AR management workflows
• Comfortable engaging stakeholders at all levels (internal and external)

Education:

• Bachelor's Degree in Healthcare Administration, Business Adminstration, or a related field.

Preferred Qualifications:

• Master's degree or finance or accounting background a plus.
• Ability to navigate complex prayer landscapes.

What's in it for you:

This is a full-time position with competitive salary package and excellent benefits including medical, dental and vision insurance, paid holidays and paid time off.

iRhythm also provides additional benefits including 401K (w/ company match), an Employee Stock Purchase Plan, annual organizational/cultural committee events and more!

FLSA Status: Exempt

As a part of our core values, we ensure a diverse and inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills and perspectives.iRhythm Technologies, Inc. is an Equal Opportunity Employer (M/F/V/D). Pursuant to San Francisco Fair Chance Ordinance, we will consider for employment all qualified applicants with arrest and conviction records.

Make iRhythm your path forward

Location:

Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location.

Estimated Pay Range

As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws.

iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at taops@irhythmtech.com

About iRhythm Technologies
iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm's vision is to deliver better data, better insights, and better health for all.

Make iRhythm your path forward. Zio, the heart monitor that changed the game.

There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact taops@irhythmtech.com. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address ONLY.

For more information, see https://www.ftc.gov/business-guidance/blog/2023/01/taking-ploy-out-employment-scams and https://www.ic3.gov/Media/Y2020/PSA200121