About Us
AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future. We are seeking a skilled IT Systems Support Technician to join our team in a full-time, onsite role based in Chambersburg, PA. This position provides critical support for classified and unclassified Department of Defense (DoD) network environments, including DoDNet, DISA CIO/DISA SCI networks, and JWICS Video Teleconferencing (VTC) systems. Responsibilities Include:
- Provide touch support for DoDNet, DISA CIO/DISA SCI network, and unclassified/classified/ Joint Worldwide Intelligence Communications System (JWICS) Video Teleconferencing (VTC) and support for LANs.
- Provides touch labor support on VTC equipment and fiber networking connections.
- Maintain and track system, user, address, and network port data.
- Assist with network documentation and user guides.
- Support users with IS issues and develop, update, review and comment on network topologies and facility drawings and diagrams.
Required Experience, Qualifications, and Skills:
- Must be a US Citizen with a current DoD Top Secret clearance.
- Must have and maintain at least 1 current certification in compliance with DoD 8570 IAT Level II (CCNA Security, CySA+, GICSP, GSEC, Security+CE, CND, or SSCP).
- 3-5+ years of related experience in a technical support or help desk environment.
- Must reside within a commutable distance from Chambersburg, PA to work a full-time onsite schedule.
- Knowledge of TCP/IP networking and basic networking concepts.
- Experience with DNS and group policy, ability to troubleshoot network connectivity using common tools like nslookup, ipconfig, tracert and netstat.
- Experience with fiber and EVoIP, patching and system update experience.
- MS Excel experience is a plus.
- Ability to work in a team environment, take the initiative to address identified issues.
- Ability to interface with customers and respond to requests for troubleshooting assistance.
Work Environment and Physical Demand:
- This is a fully onsite position in Chambersburg, PA 5 days/week.
- Prolonged periods of sitting and working at computer.
Compensation Range: $65,000 - $85,000
At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.
- 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
- Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
- 401(k) with Match: We match 3% of your contributions with immediate vesting.
- Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
- Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
- Parental Leave: 15 days of fully paid leave for new parents, because family matters.
- Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
- Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
- Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
At AGE, you'll do work that matters, supported by a company that delivers for its people. |
Age Solutions
life insurance, parental leave, tuition reimbursement, 401(k)
Jul 09, 2025