Senior SMB Sales Representative (Morrisville, NC)

Senior SMB Sales Representative
Lenovo - SMB Sales Team

As a Senior SMB Sales Representative at Lenovo, you will take a strategic leadership role in driving revenue and profit growth while expanding Lenovo's market presence within the small to medium business (SMB) sector. You will own the full sales cycle - from lead generation to close - while also supporting the development of other team members, contributing to special cross-functional initiatives, and playing a key role in shaping customer engagement strategies. Your portfolio will span Lenovo's cutting-edge technology solutions, including laptops, desktops, workstations, servers, storage, accessories, software, and professional services.

The ideal candidate will be an experienced and high-performing sales professional with a proven track record of exceeding revenue and profitability targets in a fast-paced environment. You will demonstrate strong business acumen, the ability to lead by example, and a passion for developing others while taking on special strategic assignments.

Key Responsibilities:

• Sales Leadership & Strategy
  • Develop and execute complex sales strategies to achieve both short- and long-term revenue, margin, and customer satisfaction goals.
  • Independently manage a high-performing book of business, including acquisition, growth, and retention accounts.
  • Collaborate with internal product, marketing, and services teams to align sales plans with go-to-market strategies.
  • Embracing new technologies; like AI
• Training & Mentorship
  • Provide mentorship and coaching to SMB Sales Representatives, supporting onboarding, product training, and sales methodology adoption.
  • Lead training sessions, knowledge sharing forums, and peer learning initiatives to upskill the broader team.
  • Act as a subject matter expert (SME) on Lenovo's product and services portfolio within the SMB sales organization.
• Strategic Projects & Initiatives
  • Represent the SMB sales team in cross-functional working groups focused on improving tools, customer experience, and market penetration strategies.
  • Contribute to pilot programs, new sales processes, or CRM initiatives and report on outcomes to sales leadership.
  • Analyze sales performance metrics to identify trends and provide recommendations for territory development and process optimization.
• Customer Engagement & Solution Selling
  • Develop long-term, trusted advisor relationships with SMB clients by understanding their evolving IT and business needs.
  • Utilize a consultative sales approach to position Lenovo solutions as transformative to the client's business operations.
  • Own the quote-to-close process, including configuring, pricing, and negotiating solutions tailored to customer requirements.
• Performance & Accountability
  • Consistently exceed quarterly and annual sales targets for revenue, margin, and services attach rate.
  • Maintain accurate pipeline and forecast data using CRM systems and report performance metrics to management.
  • Contribute to Lenovo's culture of excellence by maintaining high customer satisfaction and advocating for client success.

Position Qualifications:

Basic:

• Bachelor's Degree with 4+ years of inside or outside sales experience; or
• High School Diploma/GED with 6+ years of professional sales experience

Preferred:

• 4+ years of sales experience in the IT or technology sector
• Demonstrated success in a quota-carrying role with increasing levels of responsibility
• Experience mentoring or training junior sales team members
• Excellent communication and executive presentation skills
• Proficiency in CRM tools (e.g., Salesforce), and ability to analyze and interpret sales data
• Self-starter mindset with a passion for continuous improvement, customer satisfaction, and team collaboration