AV/CYBER Operations Specialist

Job Description:

Dynamo Technologies LLC is looking to hire an AV/Cyber Operations Specialist to AFSOC Courseware Support Services (CSS) program out of Hurlburt Field, FL.

This is an in-person role in Hurlburt Field, FL.

Duties/ Responsibilities:

• Operate and maintain Audio Visual (A/V) and Information Technology (IT) hardware and software.
• Manage both classified and unclassified multimedia systems.
• Operate Video Teleconferencing (VTC) associated software and hardware.
• Support presentation systems in auditoriums, classrooms, and conference rooms.
• Position, install, and connect A/V equipment including microphones, amplifiers, and lighting systems.

Required Skills/Abilities:

IT System Support and Maintenance:

• In-depth knowledge of A/V and IT hardware and software systems, including installation, configuration, and routine maintenance.
• Ability to support and manage both classified and unclassified networks, ensuring secure operation of all IT systems.

Troubleshooting and Problem-Solving:

• Expertise in diagnosing and resolving technical issues related to A/V, multimedia, and IT systems.
• Proficiency in troubleshooting Video Teleconferencing (VTC) systems, including connectivity, software, and hardware issues.
• Experience in quickly identifying system failures, performing repairs, or implementing alternative solutions to minimize downtime.

Network and System Integration:

• Ability to integrate various IT systems (multimedia, VTC, A/V) to work seamlessly together in different environments, such as classrooms, conference rooms, and auditoriums.
• Familiarity with networking protocols, software updates, and security patches to ensure systems run efficiently and securely.

End-User Support:

• Strong communication skills to provide technical support to users, ensuring they understand system operations and can troubleshoot basic issues.
• Ability to train staff and users on operating A/V and IT systems, offering guidance on best practices and problem prevention.

Security and Compliance:

• Strict adherence to security protocols for handling classified multimedia and IT systems, ensuring compliance with government regulations.
• Experience in maintaining secure communication channels for VTC and multimedia systems, safeguarding sensitive data.
• U.S. citizenship required.

Nice to Have Skills:

• Microsoft Certified Solutions Associate (MCSA) certification.
• Risk Management Framework (RMF).

Education and Experience:

• An associate degree in IT or CCAF degree equivalent.
• Two (2) years of experience in cyber and audio-visual operations.
• Hold and maintain a current DoD network certification (e.g., Security+).

Travel Requirement:

• Possible

Clearance Requirement:

• Secret Clearance

Dynamo is a full lifecycle digital transformation company providing best-in-class technology and mission support services to our clients. Dynamo's mission is to lead the digital transformation industry and provide best-in-class solutions for our clients with a truly human touch.

We leverage industry leading practices to empower our clients, ultimately providing them with the necessary tools, knowledge, and information required to successfully achieve their strategic goals, while optimizing their operations.

Through our partnerships, boldness, and authenticity, Dynamo goes against the grain of a traditional government contracting company by providing top-caliber team members, delivering quality results, and always exceeding expectations.

Dynamo Technologies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, disability, protected veteran status, age, or any other characteristic protected by law.