Office Manager & Residency Coordinator, Orthodontic Residency Clinic, UMKC School of Dentistry

Orthodontics and Dentofacial Orthopedics

The UMKC School of Dentistry is seeking an Office Manager & Residency Coordinator (UM Job Title: Manager I Business Administration) to support the Orthodontic Residency Program and Clinic. This individual will manage administrative, financial, and personnel activities as assigned by the Residency Program Director.

Primary responsibilities:

• Optimize patient-base and clinic scheduling by maintaining relationships and clear communications with patient referring base, clinic patients, and clinic labs/suppliers.
• Consult with patients to develop financial arrangements for treatment plans. Monitor and reconcile monthly payments/collections. Lead and guide collection efforts to optimize financial accounting in the program.
• Lead, supervise, and train customer/patient service efforts for clinic support functions (i.e. front desk staff, patient scheduling, collections, etc.)
• Facilitate residency-related ordering and tracking invoices for products and lab services
• Collaborate with other SOD-based clinics to resolve operational problems as needed.
• Collaborate with the Research & Graduate Programs Office regarding forms and processes for the residents and the residency program
• Support residency program activities, which include teaching and research in the Orthodontic Residency program
• Oversight of the residency program and clinic calendars
• Provide periodic reports of clinical activities to program director
• Other duties as assigned

A Bachelor's degree or an equivalent combination of education and experience and at least 3 years of experience from which comparable knowledge and skills can be acquired is necessary

• Experience with Excel
• Person in this role should have excellent attention to detail and be comfortable with maintaining a high degree of confidentiality due to the nature of the responsibilities.

$65,000 to $70,000 per year, commensurate with experience, education, and internal equity.

Application reviews begin immediately

Position will continue to accept and review applications until filled

Kansas City offers the best of both worlds-a vibrant, urban community with Midwestern appeal. The city's rich history and its modern-day, innovative thinking come together to create an eclectic group of neighborhoods that offer a little something for everyone. From thriving arts districts, an energetic downtown nightlife, casual to upscale shopping and champion sports teams, you will have no problem making yourself at home. Of course, one of Kansas City's biggest claims to fame is its food, especially its world-famous barbecue. Foodies will delight in the culinary scene found throughout the city. Ranging from award-winning chefs to cozy pizza joints, Kansas City definitely is not lacking any flavor.

UMKC's campuses are conveniently nestled in the middle of all the action. Volker Campus is just minutes from the legendary Country Club Plaza, perfect for shopping or restaurants for lunch or after-work happy hours. Surrounded by hip neighborhoods and eateries, the Health Sciences Campus is located downtown near University Health Truman Medical Center and Children's Mercy Hospital.

UMKC is proud to be "Kansas City's university," and the campus and its people celebrate all the characteristics of the surrounding community. To learn more about life in Kansas City and find more resources, visit VisitKC.com.

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.

To request ADA accommodations, please call the Office of Equity & Title IX at 816-235-6910.