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Part Time - Health Services - Administrative Assistant

The Pennsylvania State University
remote work
United States, Pennsylvania, Harrisburg
Jul 18, 2025
APPLICATION INSTRUCTIONS:
  • CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
  • CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
  • If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants.

Approval of remote and hybrid work is not guaranteed regardless of work location.For additional information on remote work at Penn State, seeNotice to Out of State Applicants.

JOB DESCRIPTION AND POSITION REQUIREMENTS

Penn State Harrisburg, a comprehensive College of The Pennsylvania State University, is excited to welcome applications for the part-time Health Services Assistant (HSA) opening at Counseling and Psychological Services (CAPS) and Student Disability Resources (SDR).

Job Duties
  • Reporting to the full-time Health Services Assistant of Counseling and Psychological Services, the part-time HSA assists both CAPS and SDR by providing comprehensive support to staff, students, and campus community in a professional and confidential manner.

  • As the primary point of contact for our office, this opening will greet visitors and clients, manage a multi-line phone system, process, scan and copy documents, sort and distribute incoming/outgoing mail, schedule appointments and meetings, and meet deadlines for projects as assigned.

This opening will also at times engage in other office duties as assigned. Examples of these include:
  • Assisting our testing center, which may include receiving and distributing quizzes or exams as directed by the test coordinator, answering student and faculty questions related to the testing center schedule, and proctoring quizzes or exams.

  • Periodically updating our center's promotional materials such as unit brochures, web content, as well as creating flyers, and assisting with event planning.

Requirements and Qualifications
  • Commitment to working with and respecting diverse populations, and a passion for helping others, is vital.

  • The successful candidate will have prior experience with various computer systems and be proficient with Microsoft Office Suite.

  • An ability to shift duties or tasks quickly while maintaining composure and retaining sound judgment.

  • Remain comfortable and calm in serving students in distress.

  • The ability to work as a team member and in collaboration with others is essential.

  • This opening maintains compliance with HIPAA and FERPA regulations and requires completed training in accordance with related Penn State policies.

Work Schedule:
  • On campus at Penn State Harrisburg, for up to 20 hours per week.

  • Work weeks for this opening man vary based on demand and staffing.

  • Typical work hours will be between 10:00 a.m. and 4:00 p.m. Monday through Friday, during the fall and spring semesters.

  • Some flexibility with scheduling is required.

Minimum Qualifications
  • This opening typically requires a High School diploma, or higher, plus one year of related experience, or an equivalent combination of education and experience.

  • Ability to work independently in the United States is required for employment.

  • A demonstrated commitment to diversity, equity, inclusion, and belonging.

Preferred Qualifications
  • Bilingual

  • 1+ years of administrative experience within a healthcare or clinical setting.

  • Experience working independently with little supervision.

  • Sound professional judgment.

  • Capacity to receive feedback and willingness to learn.

  • Ability to communicate effectively.

For consideration, the following must be submitted:
  • A cover letter that demonstrates how your education and experience: (a) meet the minimum qualifications (and, as applicable, the preferred qualifications), and (b) showcases your ability to perform the responsibilities as described.

  • A resume or curriculum vitae that includes work history, education, relevant training, and/or experience.

  • The successful candidate will be asked to provide the names, titles, and contact information (telephone, email, and mailing address) of three professional references if requested (minimum of one current or past supervisor required).

For more information about CAPS, please visit our website: https://harrisburg.psu.edu/counseling-psychological-services

For more information about SDR, please visit our website: https://harrisburg.psu.edu/student-disability-resources

BACKGROUND CHECKS/CLEARANCES

This position requires the following clearances in addition to applicable background checks: PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, and Federal (FBI) Fingerprint Criminal Background Check.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission.

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