New

Parts Service Administrative Assistant

Cox
parental leave, paid time off, paid holidays
United States, Wisconsin, De Pere
Aug 23, 2025
Fleet Services by Cox Automotive keeps your fleet moving! Headquartered in Indianapolis, Fleet Services by Cox Automotive (FSCA) has grown to become one of the largest fleet maintenance companies in the country. FSCA is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. FSCA also services customers utilizing its 20+ nationwide service centers; each offering selects services, such as accident repair, paint, refurbishment, and heavy mechanical repair. Supported by a 24/7 in-house call-center, CAMFS provides maintenance scheduled and unscheduled services to fleets anywhere, anytime. FSCA, the largest independent fleet maintenance company in the country, is currently hiring a Parts Service Administrative Assistant. As a Parts Service Administrative Assistant, you will provide support by ensuring the accurate and efficient processing of administrative functions relations to parts and service activities with both internal and external customers. Duties & Responsibilities: Coordinate service shop schedule with assistance of Service Shop Manager. Verify technician time on repair orders. Daily shop repair order invoicing. Dispatch our mobile service technicians for service request Maintain effective communication with customers throughout the repair process, including updates on completion. Review and invoice Mobile service repair orders daily. Schedule Truck Driver pickups and deliveries Answer incoming telephone calls, walk-ins and involve the Service Shop Manager when necessary. Obtain purchase orders and additional work approvals from customers as necessary. Initiate and track warranty claims with manufacturers and vendors. Maintain customer and shop files. Attend monthly safety meetings. Assist Service Shop Manager in implementing safety initiatives as directed. Established and maintain friendly, yet professional relationships with suppliers, manufacturers, customers and co-workers. Open repair orders and track parts for scheduling of jobs in the shop Other duties as assigned. Requirements 2-3 years general office experience or an equivalent combination of education and experience. Prior experience in a parts and service environment preferred Proficient at a basic level in Microsoft software required, prior experience with Karmak preferred. Accurate alphanumeric and 10-key data entry skills Strong interpersonal skills demonstrated by the ability to build successful business relationships Strong communication skills demonstrated by the ability to express thoughts clearly and write intelligibly. Ability to meet performance expectations by effectively managing time and priorities with minimal supervision. Ability to use reason and logic to analyze problems and create good, effective solutions. Able to adjust and effectively to changing priorities and unexpected situations between customers and departments. USD 14.71 - 22.12 per hour Compensation: Hourly base pay rate is $14.71 - $22.12/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Benefits: Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.