Security Professional - Flex Dispatch

Allied Universal, North America's leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

As a Security Professional - Flex Dispatch in Louisville, KY, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial and more .

Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you'll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability-giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Dispatch Officer with Allied Universal at a leading manufacturing and industrial location, you will play a key role in supporting security-related operations by monitoring alarm panels, managing access control systems, and coordinating communication between teams. Your responsibilities will include responding to incidents, dispatching personnel as needed, and maintaining detailed records of all activities. You will interact with employees and visitors, providing exceptional customer service and clear communication to help foster a welcoming environment. This position is ideal for individuals who are comfortable using computers or tablets and thrive in a fast-paced setting where teamwork and integrity are valued. Join us to be part of a company that puts people first and delivers through innovation and reliability.

Position Type: Flex

Pay Rate: $20.00 / Hour

Job Schedule:

What You'll Do:

Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Monitor and coordinate communications for security-related incidents and activities within the manufacturing and industrial location.
• Dispatch security personnel to respond to incidents, alarms, and requests for assistance as needed.
• Maintain detailed logs and records of all calls, incidents, and dispatch activities.
• Provide customer service by following site-specific policies and procedures, and assist visitors or employees as required.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
• Communicate with on-site personnel and management to relay important information and updates.
• Support emergency response activities by coordinating with internal and external resources as directed.
• Assist in helping to deter unauthorized access and/or suspicious activity through prompt communication and reporting.

What We're Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• CPR certification is preferred.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Alarm panel experience is preferred.
• Access control or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.