New 
Finance Director, Consumer Margin & AI
 Microsoft | |
 United States, Washington, Redmond | |
 Oct 16, 2025 | |
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OverviewConsumer Margin and Microsoft AI is responsible for overseeing the end-to-end margin strategy and financial performance of key consumer businesses (including Search and Copilot, Windows, Office Consumer) and foundational AI investments. This role is tasked with driving profitable growth by optimizing gross margins, ensuring sustainable unit economics for emerging Consumer AI products, and enabling strategic investments across these segments. The position requires close partnership with engineering and product teams, aiming to influence multi-year planning and to ensure alignment of finance strategy with Microsoft's long-term objectives. In addition, the role plays a crucial part in people leadership, fostering an inclusive team culture and developing future finance talent in accordance with Microsoft's values of growth mindset, accountability, and collaboration. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesOwn Margin Strategy & Financial Results: Lead gross margin management for Search & Copilot, Office Consumer, Windows 365, and AI frontier model. Ensure these businesses achieve their financial targets and make strategic trade-offs to balance cost discipline with growth investments. Rigorously manage non-AI costs to allow for AI innovation while meeting margin commitments. Monitor financial performance and proactively address margin gaps or risks. Strategic Business Partnership: Serve as the key finance partner to cross-functional teams, including Engineering (product development), Marketing, and Business Planning. Collaborate in developing product and go-to-market strategies by providing financial insights on pricing, cost structure, and ROI. Work across finance and engineering to create pricing frameworks that are sustainable and repeatable, protecting margin health. Influence product launch decisions based on analysis of customer revenue opportunities versus infrastructure costs. Pricing Frameworks & Unit Economics: Develop and refine pricing and economics models for new offerings and AI capabilities in the consumer portfolio. Lead efforts to establish apricing framework with product teams, optimizing price points and cost allocations to ensure new AI features drive customer value and revenue without compromising long-term margin. Ensure that pricing strategies are data-driven, aligned with market dynamics, and support Microsoft's broader cloud economics principles. Capacity Planning & AI Investment Optimization: Lead financial planning for capacity and infrastructure related to AI training and inferencing. Partner with engineering to forecast and manage usage of GPUs, servers, and datacenter resources for AI workloads. Establish processes that align engineering needs with budgeted capacity, prioritize investments, and ensure affordability. Provide financial guidance for major AI infrastructure expenditures (CAPEX and OPEX), focusing on efficient resource use and ROI-based scaling decisions. Financial Rhythm of Business (ROB) & Reporting: Oversee core finance processes and cycles, including monthly and quarterly financial cycles, such as month-end close, budget and forecast updates, and variance analyses. Ensure all reporting is timely and accurate, and deliver clear, insightful financial reports to stakeholders and executives. Highlight key trends, risks, and opportunities, continuously improve forecasting accuracy, and develop forward-looking insights (e.g., cost-per-user trends, AI cost benchmarks) to support strategic decision-making. Financial Frameworks & Analytics: Develop and implement financial models to enhance transparency and support decision-making. Allocate costs and investments by product, introduce new metrics for efficiency and margin improvement, and promote performance measurement frameworks in changing business environments. People Leadership and Team Development: Manage and mentor a finance team to fulfill priorities and enhance skills. Foster an inclusive, high-performance team culture aligned with Microsoft's culture of growth mindset and accountability. Key responsibilities include attracting and retaining top talent, offering ongoing coaching and feedback, and supporting career development through opportunities and stretch assignments. Model Microsoft's leadership principles-create clarity, generate energy, deliver success-and exemplify "model, coach, care" by promoting collaboration, rewarding impact, and empowering team members to reach their potential. Maintain a respectful environment that values diverse perspectives and intervene to uphold Microsoft's standards of integrity and compliance. | |