WAN Engineer & Architect

Who we are:

Globalstar pioneered personal safety by introducing its SPOT Satellite GPS Messenger in 2007. Today, leveraging its low-earth orbit (LEO) satellite constellation, Globalstar reliably connects and protects assets, transmits key operational data, and saves lives - from any location - for consumers, industrial companies and government agencies in over 120 countries. With a portfolio that includes SPOT GPS messengers, next-generation IoT products and modems, and cloud-based telematics solutions, Globalstar's cost effective satellite-powered innovations give users visibility and intelligence for improving safety and operational efficiencies.

What we offer:

• Work/Life Balance: Paid Time Off, Paid Holidays
• Financial Benefits: 401(k) Plan with Company Match, Employee Stock Purchase Program, Voluntary and Company Paid Group Life Insurance, Short- and Long-Term Disability Insurance, Medical FSA, Dependent Care, Competitive Salaries
• Health & Wellness: Health Insurance, Dental Insurance, Vision Insurance, Employee Assistance Program, Comprehensive and Interactive Wellness Program

Job Summary:

The WAN Architect / Engineer designs, implements and supports the Globalstar WAN network.

Supervisory Responsibilities:

None

Duties/Responsibilities:

• Responsible for WAN design, implementation, support, and documentation. Platforms include Firewalls, Routers, layer2 switching related to SD-WAN, Point to Point, and WAVE telecom circuits.
• Traffic routing, security, bandwidth and QoS control on the WAN network
• Monitor network performance, SLAs, and troubleshoot WAN related issues
• Engineering of diverse access fiber plant at ground stations and demarc extensions
• Maintain WAN configuration and backups of WAN Edge devices
• Test and turnup of new WAN circuits with telco and ground station staff
• Interface with IT other networking engineers and other departments as required

Skills and Competencies:

Technical Skills:

• WAN design: Experience with WAN architectures (MPLS, VPN, SD-WAN, MPBGP)
• Network security: Familiarity with firewall configurations, ACLs, and threat mitigation
• Cloud connectivity: Knowledge of cloud services (AWS, Azure, Google Cloud) and connectivity options
• Automation: Familiarity with network automation and configuration tools (Ansible, Python, Netbox, etc.)
• Optical: Has used leased wave technologies and able to design and turn up associated systems.
• Proficiency with Microsoft Office
• Familiarity with NetSuite

Physical Premises and Redundancy:

• Facility design: Understanding of data center design principles, power, cooling, and space planning
• Redundancy and resilience: Ability to design and implement redundant systems, including diverse facility entrances and carrier circuit diversity. Familiar with reading and interpreting KMZs of routes and ability to negotiate their best practice.

Mindset and Soft Skills:

• Collaboration: Ability to work with cross-functional teams (IT, facilities, vendors)
• Problem-solving: Strong analytical and troubleshooting skills
• Adaptability: Willingness to adapt to changing technical requirements and industry trends
• Communication: Effective communication skills for technical and non-technical stakeholders
• Proactive: Anticipate and mitigate potential network issues
• Excellent verbal and written communication skills, including the ability to interact clearly and concisely with all departments and levels of management
• Excellent organizational skills with attention-to-detail
• Ability to meet multiple deadlines in a fast-paced environment
• Ability to effectively manage time and prioritize tasks
• Ability to act with integrity, professionalism, and confidentiality

Preferred:

• Experience with optimizing networking for latency and loss mitigation.
• Comprehension and awareness of optical transport platforms and their nuances when considering IP services.
• Familiarity with datacenter and edge network technologies and services including how to enable HA, traffic distribution, and peering in these settings.

Education, Experience, and Licenses/Certifications:

• Bachelor's degree in Networking, Computer Science, or an equivalent Engineering degree
• CCIE (Routing and Switching), CCNP (Enterprise), or equivalent skill required
• At least seven (7) years of experience in WAN engineering, traffic routing, and WAN security.

Physical Requirements:

• Willingness and ability to travel as needed
• Willingness and ability to work after regularly scheduled hours as needed
• Ability to sit at a desk for prolonged periods working on a computer (4 to 8 hours)
• Ability to operate the equipment used for the job
• Ability to lift 15 pounds at times
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job

Marginal Functions:

A review of this job description may have omitted some of the marginal functions of the position that are incidental to the performance of the job duties and responsibilities. This job description, in no way, states or implies that these are the only duties and/or responsibilities to be performed by the employee in this position. The employee in this position will be required to follow any other job-related instructions and to perform any other job-related duties requested by his/her supervisor.