Manager, Facilities Services

Job Description
The Ohio State University Medical Center is committed to enhancing the quality of care provided to patients, visitors, and staff. The Environmental Services Area Manager functions to support the cleanliness and aesthetics of the Medical Center.

The Environmental Services Area Manager is responsible for guiding the day-to-day operations of the Environmental Services Department and leading the Environmental Services Supervisors and Custodial Workers in the cleaning of the Medical Center, demonstrating service excellence, and adhering to Medical Center and department policies and procedures. The Environmental Services Department responsibilities include, but are not limited to: cleaning inpatient and outpatient areas, offices, labs, restrooms, corridors, elevators, stairs and outside entrances, as well as other functions associated with the day-to-day operations of the facilities.

The Environmental Services Area Manager is responsible for actively promoting the Facilities Services Image Program in support of service excellence; 360-degree effective communication (with customers, manager, direct reports and peers), operational supervision of all personnel assigned that are associated with the day-to-day operations; inspecting, assessing, coordinating, delegating and evaluating personnel performance in their assigned area.

Minimum Education Required
Bachelor's Level Degree or equivalent combination of education and experience

Required Qualifications
Bachelors degree or an equivalent combination of education and experience (some years progressive supervisory experience and High School Graduate or GED Certificate); Considerable years experience in housekeeping or service operations; Some years experience in Healthcare or like facility; Knowledge in general housekeeping procedures; Excellent communication skills, both verbal and written; Must have experience in customer service; Knowledge of applicable codes and regulatory requirements for safety and JCAHO; General knowledge of computers including use of Microsoft Excel, Outlook and Word software programs.

Career Roadmap:

FUNCTION: Facilities, Engineering and Acquisition

SUB-FUNCTION: Facilities Services

CAREER BAND: People Leader - Managerial

CAREER LEVEL: M2