Warewash Technician Connecticut

TriMark USA is the country's largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence. For more information, please visit: www.trimarkusa.com

Why you'll love it here!

+ Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance

+ 401k
+ Community Service Day

+ Spotlight Awards

+ National Sales Excellence Awards

+ CFSP Prep Certification Program

TriMark is GROWING its Service Team!

POSITION SUMMARY:

• The Warewash Technician reports to the Senior Service Manager
• Located in Connecticut
• Full-Time
• Hybrid

Position Summary:

The Warewash Technician is responsible for installing, maintaining, troubleshooting, and repairing commercial warewashing and dishwashing equipment at customer locations such as restaurants, cafeterias, hospitality venues, and other foodservice establishments. This role ensures optimal performance of warewash systems to support sanitation, safety, and compliance with industry standards.

Key Responsibilities:

Installation & Repair

• Install, maintain, and repair commercial dishmachines, glasswashers, undercounter units, conveyor systems, 3-compartment sink systems, boosters, and related sanitation equipment.
• Diagnose mechanical, electrical, plumbing, and chemical feed issues in warewash systems.
• Perform routine preventive maintenance, descaling, calibration, and component replacements.

Technical Support

• Respond to service calls in a timely manner; troubleshoot onsite and resolve equipment malfunctions.
• Calibrate chemical dispensing equipment and ensure correct concentration levels per manufacturer and health department requirements.
• Interpret wiring diagrams, schematics, and equipment manuals to guide repairs.

Customer Service

• Communicate effectively with customers regarding repair status, equipment care, and maintenance best practices.
• Provide basic training to kitchen staff on proper operation, care, and safety protocols.
• Maintain a professional demeanor that reflects the company's service standards.

Documentation & Compliance

• Complete work orders, service reports, and inventory usage documentation accurately.
• Maintain compliance with OSHA safety standards, food safety regulations, and company policies.
• Track parts usage and communicate inventory needs to the service department.

Qualifications:

Required:

• High school diploma or equivalent (GED).
• 1-3 years of experience in field service, commercial foodservice equipment repair, HVAC, plumbing, electrical, or similar mechanical trade.
• Basic understanding of electrical (120V/208V/240V) and plumbing (water and drainage systems).
• Valid driver's license and clean driving record.

Preferred:

• Experience servicing commercial dishmachines (e.g., Hobart, Jackson, CMA, Champion, Moyer Diebel, MEIKO, or similar brands).
• Knowledge of chemical dispensing systems (warewash, 3-sink sanitizers, rinse aids, detergents).
• EPA Section 608 certification (where applicable) or willingness to obtain.
• Technical or trade school certification in mechanics, electronics, or refrigeration.

Skills & Competencies:

• Strong troubleshooting and problem-solving abilities.
• Mechanical aptitude with understanding of pumps, motors, solenoids, and sensors.
• Familiarity with water softeners, booster heaters, and descaling procedures.
• Excellent communication and customer service skills.
• Ability to work independently and manage daily service routes.
• Strong time management and documentation accuracy.
• Ability to successfully pass a background check post offer acceptance.

PHYSICAL REQUIREMENTS:

• Ability to lift 75 pounds.
• Bend or twist body.
• Use hands to handle, control or feel objects, tools. or controls.
• Stand for long periods of time.
• Keep or regain their balance.
• Kneel, stoop, crouch, or crawl.

The range provided represents the national average pay range for this position and is considered to be a general guideline. Pay for this position will reflect the candidate's unique qualifications and may be higher or lower than the range provided based on employee geographic location. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other local, state, and federal law.

In addition to base salary, this role will be eligible for participation in TriMark's' benefits programs, including medical, dental, vision, 401K (with employer match), etc. Leadership positions may also qualify for participation in bonus programs commensurate with role and scope of responsibility.

TriMark's commitment to diversity, inclusion and belonging is a purposeful mission of strengthening our organization and those we serve by uniting the unique and beautiful differences of our employees. This mission is instilled in the fiber of who we are as a company, setting the standard for our industry. We are committed to promoting diversity, inclusion and belonging through sharing, education, and experiences.

TriMark USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to accommodations@trimarkusa.com.

Scam Alert: TriMark will never ask an applicant for their social security number or to make a payment related to a job application or job offer, or to pay for workplace equipment. Further, all communications with TriMark recruiters will come from an e-mail address ending in TriMarkUSA.com. If you have any concerns about the legitimacy of a job posting or recruiting contact, please contact recruitment@trimarkusa.com