Student Success Coordinator - 137202

The UC San Diego Jacobs School of Engineering ranks 9th among the nation's top engineering schools, and 5th in the nation among public universities according to the U.S. News ranking of graduate schools.

The Jacobs School of Engineering educates tomorrow's technology leaders and conducts leading-edge research that drives innovation for the global good. With approximately 280 Ladder Rank and Teaching faculty, over 70 other academic appointees, a rotating population of Unit temporary appointees, and roughly 9,000 students in six departments, the Jacobs School of Engineering awards more bachelor's degrees in engineering and computer science than any other school in California. The Jacobs School ranks 7th in the US for research and development expenditures. The Jacobs School of Engineering is the largest division within Academic Affairs at UC San Diego.

See http://www.jacobsschool.ucsd.edu for more information.

The IDEA Engineering Student Center is a unit of the Jacobs School of Engineering. The IDEA Center's mission is to promote equity, community, and success for all engineering students at UC San Diego from admission through graduation.

To learn more about the IDEA Center's mission and it's staff, visit: https://jacobsschool.ucsd.edu/idea/about

As a key professional within the IDEA Center, the Student Success Coordinator independently plans, coordinates, and implements a comprehensive range of programs and services that support the academic, professional, and personal development of engineering students at the Jacobs School of Engineering. This position requires an experienced professional with a deep understanding of student development theory, counseling practices, and the unique challenges faced by underrepresented, low-income, and first-generation college students in engineering.

The Student Success Coordinator provides multicultural academic counseling across disciplines and colleges, with a particular focus on students from "at-risk" populations, including those who are first-generation, underrepresented in engineering, or experiencing academic difficulty. The incumbent conducts comprehensive needs assessments, analyzes academic and non-academic barriers to success, and provides individualized, theory-informed solutions and strategies to promote retention, persistence, and overall student success.

Using a student-centered and data-informed approach, the Student Success Coordinator independently delivers one-on-one advising, small group facilitation, and course-integrated interventions to help students develop academic, personal, and professional skills. The role includes helping students create individual study plans, navigate campus systems, and address personal and academic challenges. As appropriate, the coordinator refers students to university and community resources and cultivates a strong network of faculty, staff, alumni, and industry professionals to support student success and belonging.

In collaboration with academic departments, faculty, and college leadership, the Student Success Coordinator helps resolve complex student academic issues and advocates for inclusive and equitable student support. The position has a lead role in supporting students in the IDEA Scholars Program and student organizations advised by the IDEA Center and the Dean's Office. The Coordinator designs and facilitates leadership development opportunities and provides mentorship to both undergraduate and graduate students to strengthen academic identity and professional trajectories.

The Student Success Coordinator independently designs, implements, and evaluates a variety of programs and workshops focused on academic skill-building, professional development, wellness, and community engagement. These include large-scale programs such as the Summer Engineering Institute (SEI), technical workshops, networking events, speaker series, wellness activities, and more. The Coordinator manages all logistics for these events, including participant registration, speaker coordination, catering, facilities, risk management, and health and safety compliance.

A key responsibility includes full administration of the IDEA Center's summer transition programs, with emphasis on the Summer Engineering Institute (SEI). This includes curriculum development, onboarding of students and caregivers, and coordination of pre- and post-program transition documents, assessments, and evaluation. The Coordinator oversees the hiring, training, and supervision of student teams, including Peer Facilitators and program assistants, to support program delivery. The Student Success Coordinator supports and participates in department-sponsored and campus-wide initiatives such as the Ring Ceremony, Engineering Community Welcome, Transfer Prep, Welcome Week, and Triton Days. The Coordinator ensures that IDEA Center services and daily operations remain student-centered, collaborative, and responsive to the evolving needs of the engineering student community.

In addition, the Student Success Coordinator contributes to the development and dissemination of program communications, including websites, academic journals, brochures, and marketing materials that promote IDEA Center initiatives. The Coordinator stays informed on emerging student trends in higher education and incorporates this knowledge into program planning and continuous improvement efforts. The Student Success Coordinator works independently and receives guidance on highly complex or sensitive issues. They perform other related duties and special projects as assigned.

• This position will be a part of the UAW union moving forward.

• Work Schedule is Hybrid with a minimum of 3 days in office per week. Occasional evenings and weekends may be required. Vacation or leaves are limited during peak seasons.

• Please submit a cover letter along with a resume for a complete application.

• Graduation from college with major work in a related field such as math, science or engineering and four years of related experience in a college-level student support service, preferably in a learning skills service, or an equivalent combination of education and experience; knowledge and abilities essential to the successful performance of the duties assigned to the position.

• Experience in developing and administering programs designed to meet the diverse needs of college-level students. Knowledge and experience in analyzing complex situations and identifying solutions for problem-solving.

• Knowledge of and experience in conflict management and intervention strategies.

• Demonstrated knowledge of the theories and practice of student counseling, learning, human and career development.

• Knowledge in how to enhance students' intellectual and personal growth and development, including critical thinking, effective communication, self-appraisal, self-esteem, clarification of values, appropriate career choices, and leadership.

• Knowledge of the methodologies used to enhance student achievement, such as collaborative teaching / learning models, strategies for effective counseling and peer mentoring, small group facilitation and training, coaching, mentoring, and advocacy. Demonstrated knowledge of the theories and practice of counseling, learning, human and career development.

• Knowledge of trends and issues facing low-income and first-generation college, underrepresented, disadvantaged, physically challenged, and under prepared students in higher education.

• Prior event management experience.

• Demonstrated ability to make effective presentations. Effective writing skills in order to formulate and present written material in a logical and comprehensive manner. Excellent English language skills including grammar, spelling and punctuation with the ability to communicate clearly and effectively on the phone or in person with a variety of individuals of diverse cultural and language backgrounds.

• Knowledge and experience in researching, compiling and analyzing data, and generating reports.

• Knowledge of research methodologies and research designs.

• Knowledge of federal, state, and local requirements to provide for access, health, confidentiality, and safety; legal and ethical issues governing the delivery of counseling services.

• Ability to establish and and maintain cooperative and effective working relationships with students, co-workers, supervisors, UCSD staff/faculty, and partners.

• Ability to work within a team respectfully on projects and initiatives. Ability to work independently or as a member of a team and follow through on assignments with minimal direction and supervision. Ability to contribute effectively to the accomplishment of team goals and objectives.

• Ability to promote diversity and possess a multi-cultural understanding within higher education, the workplace and the community.

• Strong verbal and written communication skills and the ability to work with a diverse group of people of all levels, including faculty, administrators and students. Excellent oral and written communication skills including tact, diplomacy, and confidentiality, with ability to maintain a calm and professional demeanor while interacting with a variety of individuals and groups at all levels of the university community from diverse socio-economic to cultural/ethnic backgrounds and to maintain confidentiality.

• Demonstrated ability to make effective presentations. Effective writing skills in order to formulate and present written material in a logical and comprehensive manner. Excellent English language skills including grammar, spelling and punctuation with the ability to communicate clearly and effectively on the phone or in person with a variety of individuals of diverse cultural and language backgrounds.

• Demonstrated ability and skill in the use of Microsoft Office Suite, Google Drive, and enterprise systems involving data processing, word processing, recordkeeping, online applications, communication technology (including print, video, and social media).

PREFERRED

• Working knowledge of undergraduate engineering curriculum.

• Background Check required.

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