Research Associate Survey Administrator - Higher Education Team

Research Associate Survey Administrator, Higher Education Team

Hanover Research

Remote Opportunity

The Research Associate Survey Administrator will administer a subset of the more than 2,000 surveys Hanover launches per year. The Research Associate Survey Administrator will work directly with Hanover project managers and external sample vendors to complete core duties. This position allows for the swift development of knowledge and skills related to online survey research methodologies as well as exposure to market research solutions to business questions. While prior experience with designing, administering, or analyzing online surveys is valuable, it is not required. The position provides the opportunity to develop a relationship with a young and rapidly growing enterprise. This position will report directly to both the Survey Research Manager.

Responsibilities

• Program surveys into Hanover Research's survey platform;

• Coordinate survey launch logistics and troubleshoot as needed;

• Process survey incentives;

• Quality control online survey questionnaires;

• Test surveys for accuracy

Desired Skills and Attributes

• Consummate attention to detail;

• Expert in organizing and prioritizing;

• Apt problem solver;

• Highly responsive to requests and able to balance competing demands;

• Ability to work under pressure and multitask in a fast-paced environment;

• Ability to work quickly and independently with minimal guidance or oversight;

• Excellent interpersonal and communication skills;

• Extremely strong and demonstrable work ethic;

• Ability to deal constructively with feedback and critique.

The following experience is preferred but not required:

• Experience in a research role (academic or professional);

• Experience designing, administering, and/or analyzing surveys.

Education Requirement

Background in Business, Economics, Psychology, Political Science, Sociology, Statistics, Mathematics, or a related discipline is preferred, though candidates with relevant experience who hold other degrees will be considered.

Experience Requirement

1-3 years of business or academic experience conducting research, survey design/analysis, or professional writing. Proficiency with MS Excel and database management (i.e. CRM systems, virtual helpdesks). Applied market research experience is preferred.

Location

Remote

Office is located in Arlington, VA

Benefits

• Starting at 18+ days Paid Time Off

• 15 observed holidays, including Juneteenth, Indigenous People Day and personal floating days

• 401(K) employer matching programs

• Comprehensive health and dental benefits package

• Health and wellness packages with discounts to local gym

• Annual company-wide day of service and monthly events partnering with local organizations such as KidPower, Martha's Kitchen, DC SPCA

• Community service opportunities

• Unlimited snacks and beverages in office

Compensation

Hanover Research strives to create compensation and benefits programs that are competitive, equitable and fair. The base salary range for this role is $49,812 - $59,500 per year. Please note that the base salary offered is contingent on the candidate's job-related knowledge, skills, and experience. Our base pay range is determined by the role and the market.

Hanover believes in supporting our team's overall well-being now and in the future. We provide retirement benefits and 401K matching to help youplan ahead, wellness benefits to keep you healthy, medical coverage to lift you up if you or your dependents get sick, and paid time away to rejuvenate. You can learn more about our benefits on ourHanover Research Careerspage or please talk to your Recruiter to learn more.

How to Apply

If you are interested in the prospect of working for a dynamic, fast-growing company, we encourage you to submit your resume and any other supporting materials.

Hanover strives to be accessible to all users and job seekers. If you are a qualified individual with a disability and need assistance in accessing our website or completing a job application, please contact Hanover Research at 202-559-0050 or via emailrecruiting@hanoverresearch.comAll information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

About Hanover Research
Founded in 2003, Hanover Research is a global research and analytics firm that delivers market intelligence through a unique, fixed-fee model to more than 1,000 clients. Headquartered in Arlington, Virginia, Hanover employs high-caliber market researchers, analysts, and account executives to provide a service that is revolutionary in its combination of flexibility and affordability. Hanover was named a Top 50 Market Research Firm by the American Marketing Association from 2015 to 2021.To learn more about Hanover Research, visitwww.hanoverresearch.com

Hanover Values

• Business Building - We build our business quickly and intelligently and we help our clients do thesame

• Thought Leadership and Innovation - We strive constantly to deliver better information in a betterway

• Service - To our clients and our community, service is our guidingprinciple

• Leadership and Mentorship - Our talent is our greatest asset, and we hope to help our people be theirbest

• Firm Citizenship - We are optimists who believe there are endless possibilities for our company andourselves

Hanover Research provides equal employment opportunities to all employees and applicants for employment without regard to their race, color, creed, religion, national origin, gender, sexual orientation, gender identity or expression, disability, veteran status, age, marital status, familial status, genetic information, or status with regard to public assistance, or membership or activity in a local human rights commission, any other characteristic protected by applicable federal, state, or local law. You can learn more on ourEqual Employment Page.