Product Manager - IP Phone team

Cisco's Collaboration Devices team is seeking a driven Product Manager to join the IP Phone team. Our customers use Phones to run their business. Each customer has different use cases and different requirements. We work closely with those customers to understand what those use cases are and provide solutions that will meet their needs.

In this role, you will collaborate with other product managers, engineers, designers, Cisco sales teams, Cisco partners, and customers to enhance and support existing products and develop new products. You will develop broad technical knowledge across the entire Endpoints product line, deliver high-impact presentations, and have a passion to continuously improve the entire product line. You will work closely with the Webex Calling and other Cisco product teams to build and deliver complete customer solutions.

Responsibilities Include

• Focus on understanding customer needs, incorporating feedback, and identifying opportunities to deliver the greatest value

• Work with large Service Providers to onboard them with Cisco Voice and Video phones, making them a key channel for our products.

• Use our Migration tools to help customers move from Onprem to the Cloud, enabling our Calling platform business to grow faster.

• Collaborate with Devices product managers and marketing team to develop product positioning and messaging that resonates with the Cisco sales teams, Cisco partners, and Cisco customers

• Work with Product Managers and Engineering teams across the Devices team, the Webex Calling team, and other Cisco product teams to investigate feature and platform innovations that help deliver innovative customer solutions.

• Showcase our product portfolio and technology through presentations and demonstrations, and share our vision with customers, prospects, and customer-facing teams throughout all of Cisco

• Provide product presentations and training to Cisco sales teams and partners

• Support key customer engagements

• Use AI to innovate and create impactful solutions that meet evolving customer needs.

• Incorporate AI into daily operations to optimize productivity and improve decision-making

• Continually challenge yourself to stay knowledgeable in a quickly evolving field

Who You'll Work With

• You will collaborate with Collaboration Product Managers, our GTM team, TMEs, engineers, Cisco sales team, Cisco partners, and Cisco customers.

What we're looking for:

• Experience working with devices, including a deep knowledge of the various device technologies, and how devices integrate with Calling Infrastructure and other Cisco products

• User insight and empathy with our users and the daily problems that they face

• Bringing creativity to solve complicated problems in unexpected ways

• Easily communicate complicated concepts to non-technical audiences, and comfortable presenting to groups of all sizes and seniority levels

• Knowledge of large Service Providers and their channel to market.