The Associate Head for Clinical Affairs in Cardiology (Vice Chief) is the physician leader for clinical practice across the Division of Cardiology at CU Anschutz, Colorado's only allopathic medical school and a nationally recognized academic health center. As the Division's 'second in command,' the Vice Chief helps oversee 45 cardiologists, 34 APPs, and 32 fellows, while advising administrative and clinical research staff. Working closely with the School of Medicine and UCHealth partners, the Vice Chief builds and optimizes clinical programs; ensures quality, safety, and protocol alignment; and advances divisional strategy. Core duties include program development, operational harmonization across sites, integrated care delivery, and alignment of clinical, educational, and research missions. The role oversees clinical Section Heads (General, Electrophysiology [EP], Advanced Heart Failure / Transplant [AHFTX], Interventional, Imaging, Advanced Practice Providers [APPs]) and Medical Directorships while fostering collaboration with other Divisions/Departments, UCHealth sites, and community/affiliate partners. The Vice Chief role includes 30% protected time paid at median benchmarks, with opportunity for additional protected time based on assumption versus delegation of overlapping medical directorships. To learn more about CU Anschutz, see: https://www.cuanschutz.edu/about Key Responsibilities: 1. Clinical Operations, Access & Experience * Serve as primary liaison between Cardiology and UCHealth operations, quality, safety, nursing; partner closely with Medical Directors and hospital Clinical Directors. Provide leadership for the UCHealth Cardiovascular Outcomes Governance Group (system service line CV COGG). * Establish a Division "operations playbook" o Access/Scheduling: Optimize template design, room utilization, referral standards, subspecialty triage, new/return ratios, cancellation/no-show reduction, overbook/backfill protocols, wait-list management, PTO coverage. o Throughput/Flow: Enhance ED-to-unit flow, CCU and step-down utilization, discharge timing, readmission pathways, and navigator support. o Procedural Operations: Address on-time starts, turnaround times, add-on/urgent prioritization, device clinic throughput, remote-monitoring standards, and supply chain processes. o Community/Affiliate Sites: Standardize workflows, order sets, and diagnostic pathways. o Divisional programming: Evolve practices for ACS, shock and AHFTX, structural heart evaluation, EP/device, syncope, cardio-oncology, cardio-obstetrics, lipid/cardiometabolic, genetics, etc. * Champion patient, staff, and provider experience and a just-culture; implement feedback loops and rapid-cycle improvement. 2. Quality, Safety & Outcomes * Oversee Quality Director roles that report to the Division of Cardiology. * Co-develop and track annual Objectives and Key Results (OKRs) aligned with UCHealth priorities (mortality, complications/HAIs, readmissions, PROs, CG-CAHPS). * Sponsor QI projects and registry participation (e.g., NCDR, GWTG, TVT/STS), ensuring reliable data capture and learning. * Lead/participate in M&M, safety reviews, and CCR/peer review; drive timely corrective actions and dissemination. * Advance equity in outcomes and access; include equity metrics in dashboards. * Partner on documentation integrity, value-based care readiness, prior authorization optimization, and accreditation/regulatory standards. 3. Workforce Development & Professionalism * Partner with the Division Head and Section Heads, and UCHealth leadership to set and achieve strategic recruitment goals (physicians and APPs) across campus and affiliates. * Standardize onboarding for new faculty (competencies, supervised starts, EHR/operational essentials, procedural credentialing, mentorship). * Develop a clinician growth curriculum (operations literacy, billing/coding, documentation, patient experience, QI methods, leadership). * Provide mentorship/coaching using dashboards for feedback on access, productivity, quality, and experience; implement remediation when needed. * Optimize APP integration (co-management models, independent visit types, shared-visit standards, staffing ratios, role clarity) and promote career development. * Cascade policy updates and ensure compliance; promote professionalism, psychological safety, and effective conflict resolution in collaboration with medical staff and HR. 4. Education & Training * Support UME/GME/APP education with ACGME-compliant learning environments; integrate simulation, procedural milestones, and just-in-time training for new technologies. * Align clinic and rotation templates with educational objectives; promote fellow participation in QI/registries with scholarly output. 5. Research, Trials & Innovation * Serve as bridge between operations and research (trial feasibility/start-up, coverage analysis, SOPs, data capture, pragmatic/implementation studies) to shorten start-up timelines and expand enrollment. * Evaluate and deploy innovations (digital/hybrid care, RPM, AI-assisted triage, virtual second opinions) with measured effects on outcomes, access, equity, and cost. 6. Finance, Strategy & Growth * With the administrative system dyad, lead business planning for new programs and sites; monitor RVUs, room/slot utilization, cost stewardship, supply chain, and implant costs. * Coordinate community and affiliate services to ensure consistent standards, efficient referral loops, and growth aligned with the UCHealth Cardiovascular Service Line. 7. Governance, Committees & Communications * Serve on division/department/hospital/service-line committees and initiatives as requested by the Division Head. * Maintain a clear communication cascade (Department Division Sections Clinics/Teams); lead multidisciplinary administrative meetings with transparent updates. * Uphold UCHealth Code of Conduct and CU Faculty Professionalism standards. 8. Performance Management, Milestones & Evaluation * Set quarterly goals with the Division Head and administrative dyad; review OKRs/metrics quarterly and iterate via PDSA. * Define and track metrics for access, experience, quality/safety (e.g., median new-patient wait days, on-time starts, LOS, readmissions, CG-CAHPS, PROs, equity gaps). * Synthesize feedback from faculty, APPs, staff, patients, and referring providers into continuous improvement plans; participate in annual performance evaluation (with ACMO input) shared with UCHA leadership |