Director of Revenue Cycle

Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services - a senior living provider with the continuous goal of being the Best Healthcare company in The Midwest.

Leads and optimizes the end-to-end revenue cycle process, ensuring timely billing, accurate collections, and compliance with all regulatory requirements. Drives strategic initiatives and performance improvements aligned with organizational goals.

• Enhances and maintains a properly functioning revenue cycle process through a cross deperment organizational structure.
• Develops and executes comprehensive short-term and long-term revenue cycle goals and objectives aligned with organizational strategies.
• Oversees all aspects of the revenue cycle process, including patient resident eligibility, billing, claims management, accounts receivable and collections.
• Leads the billing team to ensure timely and accurate billing for services provided.
• Meets or exceeds company-established key performance indicators (KPIs) such as days in A/R, DSO, bad debt percentage, and collection rates to idenitfy areas for improvement.
• Ensures compliance with all relevant federal and state regulations, including HIPAA and ICD-10.
• Manages and develops a high-performing team of revenue cycle professionals.
• Provides training and mentorship to team members to enhance their skills and knowledge.
• Evaluates and implements new revenue cycle technologies to improve efficiency and accuracy.
• Keeps up-to-date on changes in healthcare regulations and ensure compliance.
• Develops and maintains policies and procedures to address regulatory requirements.
• Ensures compliance with Sarbanes-Oxley (SOX) Key Controls, conducting regular audits, implementing mitigation plans, an dreporting risk areas to executive leadership.
• Other duties as assigned.

Qualifications

• Education: Bachelor Degree
• Experience: 8-12 years

Licenses and Certifications

• Bachelor's degree or equivalent combination of education and experience.
• Experience working with multi-facility revenue cycle operations.
• Prior experience leadeing census reconciliation and payer audits.
• Working knowledge of Medicare, Medicaid, Managed Care, and Private Pay billing processes and associated reimbursement methodologies.
• Proficiency with electronic billing systems and EHR platforms (e.g., PointClickCare, MatrixCare, or similar).
• Strong attention to detail, organization, and accuracy.

Physical Requirements

Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 20lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus.

Travel:Yes, minimally, as required (typically less than 10%)

• Competitive salaries and weekly pay
• 401(k) Company Match
• Mental Health Support Program
• Student Loan Repayment and Tuition Reimbursement
• Health, vision, dental & life insurance kick in on the first of the month after your start date
• First time homebuyer's program
• HSA/FSA
• And so much more!

Whether you're looking for a new chapter, a change of pace, or a helping hand, Trilogy is committed to being the best place that you've ever belonged.

Flexibility is what you want, and flexibility is what you'll get.

Come into the office because you want to - not because you have to. At Trilogy, we're proud to embrace a hybrid work environment that allows you both the convenience of working from home and the flexibility of meeting with your co-workers in person. With collaborative workspaces, rotating cubicles, and meditation areas, our feshly renovated Home Office will accomodate the working style that works best for you.

Six months of training, orentation, and fun!

We believe in setting our employees up for success. That's why your first six months are referred to as your "blue-badge" period - a time where you are encouraged to ask questions, ask for help when needed, and familiarize yourself with the company culture. Even when your blue badge period ends, you can rest assured that the Trilogy team will always you have your back.

As one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state or local laws.