Manager, Field Operations

We are committed to understanding the needs of the homes and businesses we serve. That's why we're always looking for driven, collaborative people to join our team. Because we believe that offering our customers the best service means bringing together the best people.

And we find the best by hiring those who share our values of safety, inclusion and integrity, and demonstrate the competencies that bring the Spire vision, mission and culture to life:

• Adaptability: We embrace change, continuously seeking opportunities for improvement while remaining open-minded and flexible in response to evolving conditions and customer, stakeholder and company needs.
• Collaboration: We achieve more together through a foundation of respect, embracing healthy conflict, actively seeking and providing actionable feedback and fostering an environment where everyone's input is welcomed.
• Ownership: We see things through, demonstrate accountability, honor commitments, take responsibility for outcomes and demonstrate initiative.

By living our values and competencies, we strive to create an environment where employees feel welcome, respected and valued.

Spire is seeking Manager of Field Operations to work in St. Louis, MO. This position will be responsible for assisting the Directors of Field Operations in overseeing and coordinating various field operations work including construction, maintenance, pipeline, service, operational training when required, and assisting the management administration of company policy, procedures, and coordinating the daily operation of the region.

• Provides oversight of customer requested and required work performed in accordance with Spire's standards.
• Leads, inspires and empowers team members to reach their full potential by fostering a supportive environment, providing clear direction, and encouraging continuous growth and development
• Protect Spire's interests by ensuring all work is performed in accordance with Spire's standard operating procedures and meet all regulatory requirements.
• Tracks the safety record of the department including injuries, first aid reports, motor vehicle and equipment incidents, and all other safety issues and leads team members to ensure all employees work safely to prevent or eliminate incidents.
• Provides direction and accountability to assigned employees who are implementing and accomplishing the department's business plan and ensuring continuous improvement of business processes.
• Initiates, plans, and coordinates the training programs with the Training Department.
• Evaluate the region's productivity levels and oversee efforts to maximize efficiency and minimize overtime.
• Functions as a liaison with various municipal organizations, fire departments, police departments, realtor organizations, and code enforcement officials.
• Maintains a working knowledge of various federal, state and local regulatory agencies, regulations and compliance requirements to ensure continual company compliance, is an advocate for damage prevention and distribution system integrity.
• Reviews and approves various documents, such as personnel requisitions, accident reports, safety meeting reports, invoices, etc.
• Maintain regular and frequent availability in all MOE territories to direct, assist in, or review the operation of the department's daily routine and urgent or emergency activities.
• Secures information for and prepares periodic required reports and records.
• Work with employees from Labor Relations to avoid and/or resolve grievances with collective bargaining employees.
• Directs management and union employees in after-hours and weekend operations.
• Represents and maintains an atmosphere of trust and mutual respect.
• Work with Field Operations Directors to develop cohesive long-term, strategic plans to ensure alignment with corporate initiatives and goals.
• All other duties as assigned.

• Ability to demonstrate the core and job category competencies: customer-focused, results-driven, teamwork, communications, adaptability, initiative, problem solving and quality
• Ability to lead by example in support of the company's essential characteristics and values: strong ethics and integrity, dedication to a safe work environment, commitment to a diverse workforce that recognizes and respects every individual's unique skills and
• Ability to lead, mentor and develop employees
• Recognize problems and respond, systematically gather information, sort through complex issues, understand consequences of decisions, seeks input from others
• Ability to make difficult decisions and communicate those decisions to others
• Ability to provide and communicate clear performance objectives
• Ability to lead by example, define roles/responsibilities, motivate, and set strategy

• Responsible for direct management of multiple Administrators, Supervisors and up to a 150- 250 union and contract employees in conducting safe, high quality and compliant work.
• It is the responsibility of the Manager to support and develop their management team to improve their level of leadership skills to ensure the safe operation of the distribution system and to continually improve the level of customer service that we provide.
• Responsible for continually motivating the members of the team to improve the level of safety awareness to achieve success with all the business unit and corporate safety goals and initiatives.
• Ability to lead by example in support of the Company's essential characteristics and values: strong ethics and integrity, dedication to a safe work environment, commitment to a diverse workforce that recognizes and respects every individual's unique skill and perspective.
• Manages assigned annual capital expense to budget while minimizing operating and maintenance expense and meeting schedule requirements.

• High School Diploma or equivalent required. College degree preferred.
• Valid Missouri Class F License or the issuing state's equivalent and the ability to drive safely and accident free

• Minimum of 5 years of people leadership experience in environments with enforced safety protocols. (required)
• At least 3 years of experience in utilities, construction, or a related field. (required)
• Proven track record managing medium to large scale utility, construction, or related projects. (required)
• Strong proficiency in budgeting, scheduling, and cost control practices. (required)
• Experience working in a unionized environment with a solid understanding of collective bargaining agreements (strongly preferred).
• Familiarity with standard operating procedures (SOPs), Operational Qualification (OQ) assessments, OSHA standards, and HR/personnel procedures (preferred).
• Proficiency in Microsoft Word, Outlook, MS Teams and other business software applications.(required)
• Ability to adapt in a fast-moving and changing culture. (required)
• Strong interpersonal skills with the proven ability to build and establish rapport with a diverse array of people. (required)

* A mix of normal office conditions, outdoors exposed to all weather conditions, in construction areas with uneven surfaces and in areas exposed to loud audible noises.

* We accept online applications through our career site at jobs.spireenergy.com
Disclaimer: The above statements are intended to describe the general nature of the level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. To perform this job successfully, an individual must be able to perform each duty and responsibility satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Spire Inc., and its subsidiaries are an Affirmative Action and Equal Employment Opportunity employer.