Supervisor II, Day Program

Applications due by November 7, 2025

Goodwill of Colorado

Job Description

Pay: $22/hour

This position is eligible for Daily Pay! Work today, get paid today! We've partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule.

Work Schedule: Monday-Friday 7:30am-4:00pm

Full-Time position is eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings. In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty, and bereavement leave. All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan - must be 18 years of age to participate.

JOB SUMMARY:

The Supervisor II, Day Program is responsible for leading and supporting day program activities for adults with intellectual and developmental disabilities. This role provides direction to staff, ensures program quality, and fosters participant independence through effective program coordination, relationship management, and compliance with organizational and regulatory standards.

ESSENTIAL FUNCTIONS:

Program Coordination:

• The Day Program Supervisor provides direction, supervision, and case management oversight for participants, including intake, assessment, individualized program planning, and progress documentation. The incumbent develops and implements well-rounded activities and monthly calendars tailored to participant needs, ensures alignment with data collection and outcome management goals, and coordinates community integration and reverse integration activities to build strong partnerships. The Day Program Supervisor also plans and conducts unique events, such as parties and annual elections, and fosters participant independence through proactive problem-solving and innovative day program techniques.

Staff Support and Development:

• The Day Program Supervisor supervises direct reports, monitors performance, and conducts 90-day and annual evaluations, ensuring staff accountability, attendance, and adherence to job duties. The incumbent provides leadership in maintaining a positive environment, trains team members on new systems, and fosters a collaborative team culture. The Day Program Supervisor also manages personnel matters, including timesheet approval, coverage for absences, and conflict resolution, handling all issues with professionalism, integrity, and adherence to organizational standards.

Tracking, Documenting, and Reporting:

• The Day Program Supervisor will oversee and maintain required case management paperwork, including mandatory reports to state agencies, police, or Adult Protective Services as needed. The incumbent will coordinate, review, and approve vehicle inspection reports and expense reports. The incumbent will also maintain a good working knowledge of Goodwill's policies and procedures, as well as state regulations and rules.

Relationship Management and Customer Services:

• The Day Program Supervisor communicates and coordinates with agencies and support personnel, provides excellent customer service to clients, families, guardians, and stakeholders, and addresses non-routine situations professionally. The incumbent will attend all meetings and relay pertinent information to the rest of the team. In addition, the Day Program Supervisor will participate in training courses and ensure that direct reports complete assigned duties. The incumbent must maintain a professional appearance and attire. Additional duties may be performed as assigned by the Program Manager.

QUALIFICATIONS:

To perform this job successfully, an individual must satisfactorily perform each essential duty. The requirements listed below represent the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

• A Bachelors degree in Human Services field is preferred.

Experience:

• One (1) year of experience in managerial and/or administrative positions is mandatory if the degree preference is not met.
• Prior experience working with individuals with intellectual and developmental disabilities is preferred.
• Prior experience in curriculum/instruction and/or providing services to persons with physical, emotional, and/or developmental disabilities is preferred.
• Active CPR/First Aid training or willingness to obtain training is required.

Other:

• The incumbent should have excellent written and verbal communication skills, write clear, concise, and accurate reports and plans, and submit them in a timely fashion.
• Must demonstrate the ability to interact with various types of internal and external customers, relate effectively to disabled persons, their parents, and guardians, and be empathetic toward them.
• Must have a working knowledge of community resources, demonstrate initiative, and possess excellent time management skills.
• Must have the ability to work independently, cooperatively, and to exercise effective planning.
• Must also professionally conduct oneself and maintain a professional appearance that enhances the firm's reputation.
• Must have experience speaking effectively to various small groups in a presenting/informative role.
• Must be able to train and be creative in motivating participants toward individual success.
• The incumbent will be required to support our Residential Program with being on-call bi-monthly.
• Overtime may be required, as well as some travelling to attend meetings and required trainings.
• The incumbent will be required and must have the ability to drive for company business*.

** Background Requirements**

Pursuant to C.R.S. *27-90-111 and CDHS Policy VI-2.4, any independent contractor, and its agent(s), who is designated by the Executive Director or the Executive Director's designee to be a contracting employee under C.R.S. *27-90-111, who has direct contact with vulnerable persons in a state-operated facility, or who provides state-funded services that involve direct contact with vulnerable persons in the vulnerable person's home or residence, shall:

1. submit to a criminal background check, and
2. report any arrests, charges, or summonses for any disqualifying offense as specified by C.R.S. *27-90-111 to the State.

Any Contractor or its agent(s), who does not comply with C.R.S. *27-90-111 and DHS Policy VI-2.4, may, at the sole discretion of the State, be suspended or terminated.

*Per auto vehicle insurance carrier requirements: For applicants/employees to qualify for inclusion on the Goodwill driver insurance schedule, for purpose of driving Goodwill fleet vehicles, or for purpose of receiving company mileage reimbursement they must be at least:

• 19 years of age (not engaged in passenger transportation),
• 25 - 70 years of age for all passenger transportation services,
• 21 years of age for CDL.

Applicants/employee will be required to undergo a Motor Vehicle Record (MVR) check and background check; applicants/employees must disclose all moving traffic violations or vehicle crashes (within the last five (5) years)(Note: not all violations are a disqualification for employment and each case will be reviewed by the insurance carrier); must have valid Colorado State driver license; must also be able to operate company vehicle, and adhere to all Federal, State, and local laws governing vehicle operation.

Applicants/employees using their personal vehicle for company business (receiving company mileage reimbursement), must have valid vehicle insurance, valid driver license, and vehicle must be in roadworthy condition.

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses.

Goodwill participates in E-Verify. For more information on E-Verify, please contact DHS: 888-897-7781 or www.dhs.gov/E-Verify.

We promote a Safe & Drug-free Workplace.

Physical Requirements

Attachment to Job Description

Job Title: 862 - Supervisor II, Day Program

Dept Number: Varies - Integration and Employment Operations

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Guide to Physical Requirements:

• Continuously (5-8 hours)
• Frequently (3-4 hours)
• Occasionally (1-2 hours)
• Never

LIFTING: (as defined by ADA)

Heavy: 45 lbs & over - NEVER

Moderate: 15-44 lbs - OCCASIONALLY

Light: 14 lbs & under - OCCASIONALLY

CARRYING:

Heavy: 45 lbs & over - NEVER

Moderate: 15-44 lbs - NEVER

Light: 14 lbs & under - OCCASIONALLY

PUSHING/PULLING - OCCASIONALLY

REACHING:

Above Shoulder - OCCASIONALLY

At Shoulder - OCCASIONALLY

Below Shoulder - OCCASIONALLY

TWISTING - OCCASIONALLY

BENDING - OCCASIONALLY

KNEELING/CRAWLING - OCCASIONALLY

SQUAT - OCCASIONALLY

CLIMBING:

Use of legs only (stairs) - OCCASIONALLY

Use of arms & legs (ladders) - NEVER

HEARING - CONTINUOUSLY

VISION:

Visual, close - CONTINUOUSLY

Visual, distant - CONTINUOUSLY

Visual, depth perception - CONTINUOUSLY

HANDS/FINGERS:

Simple grasping - CONTINUOUSLY

Fine Manipulation - CONTINUOUSLY

Repetitive Movements - OCCASIONALLY

WALKING - CONTINUOUSLY

STANDING - CONTINUOUSLY

SITTING - CONTINUOUSLY

SPEAKING - FREQUENTLY

OTHER, please describe - OCCASIONALLY - Driving