New

Associate Director, Donor Relations

Massachusetts General Hospital
United States, Massachusetts, Boston
125 Nashua Street (Show on map)
Oct 27, 2025
The Associate Director, Donor Relations, works closely with colleagues across the Academic Medical Centers (AMC) Development Office and Mass General Brigham to project manage key deliverables related to principal and transformational gift solicitations. The Associate Director reports to the Senior Director, overseeing the principal and transformational solicitation program, and the gift agreement programs, and plays a key role as a member of the Donor Relations team. Essential Functions (Key Roles & Responsibilities) 1. Participate in strategic conversations related to principal and transformational gift solicitations, including gift conversations at $10M+. 2. Serve as a project manager to coordinate the various deliverables that stem from gift strategy meetings, including funding and naming opportunities (people, places, programs), gift agreements, special correspondence, and fund-related questions. 3. Build strong relationships with Donor Relations team colleagues, gift officers, and other teams to ensure timely and seamless responses to requests. 4. Identify and implement strategic steps that will help to move gift conversations from strategy to fruition. 5. Partner with the Sr. Director to create and maintain new procedures and processes to ensure strong moves management. 6. In collaboration with the Sr. Director, identify and leverage technology apps, tools and multimedia communications strategies that enhance project management and deliverables. 7. Research industry trends, best practices, and benchmark with peer institutions to measure the program's success. This position requires 5-7 years of donor relations or related, transferable experience and a bachelor's degree. In addition, the ideal candidate will possess the following knowledge, skills and abilities: Strong project management experience and organizational skills; an ability to balance multiple priorities with competing due dates while maintaining a strategic vision for individual work. Strong commitment to customer service, exceptional quality standards, and adopting best practices and efficiencies. A collaborative approach to setting priorities and managing expectations, staying flexible with navigating change, and being open to new ideas. Excellent interpersonal skills and the ability to work collaboratively, effectively, and politely with diverse audiences and stakeholders. Ability to analyze systems and to identify and propose effective process improvements to stewardship operations. Strong written and verbal skills. Creative, honest, and considerate, with a high level of energy and enthusiasm. Proficient in Blackbaud CRM or experience with other sophisticated relationship management database(s)/CRM. Strong command of Microsoft Office applications. Physical Requirements Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.