Security Retail Mall Patrol - Full Time

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

As a Security Officer - Retail Mall Patrol in Portland, TN, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more.

As an unarmed patrol officer with Allied Universal at a retail location, you will help to deter security-related incidents by conducting routine patrols and maintaining a visible presence throughout the premises. Your focus will be on building positive relationships with visitors and staff through exceptional customer service and clear communication. Join a team that values agility, reliability, and innovation, where people come first and teamwork and integrity are at the heart of what we do.

Position Type: Full Time

Pay Rate: $16.42 / Hour

Job Schedule:

What You'll Do:

Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to clients and visitors by following security-related procedures and site-specific policies.
• Respond to incidents and critical situations at the retail location in a calm, problem-solving manner.
• Conduct regular and random patrols throughout the retail property and its perimeter to help to deter unauthorized activity and/or suspicious behavior.
• Observe and report any unusual activity or security-related concerns to Allied Universal management and site leadership.
• Assist with access control and verify credentials of individuals entering the property as needed.
• Support emergency response activities according to site protocols and Allied Universal guidelines.
• Communicate professionally with clients, visitors, and staff to address inquiries and/or concerns related to security-related matters.
• Document patrols, incidents, and observations in detailed reports as required by Allied Universal and site procedures.

What We're Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.