Manager Specialty Pharmacy

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Establish great working relationships with clinic staff, physicians, and other specialty staff in customer clinics
• Accountable for the management, oversight and operation of all aspects within your Outpatient Pharmacy. This includes:
• Provides compliant and optimal outpatient pharmacy practices that are keen on Patient Safety, Pharmacy Professional Practice, Regulatory Requirements, Quality Assurance, Customer Service, Personnel Management, Inventory Management, Financial Profitability, Loss Prevention, Workflow Management
• Ensures patients are aware of their right to choose a pharmacy
• Help to educate providers and patients regarding the Health System Pharmacy service offerings
• Accept inbound calls from patients and sharing in on-call coverage to ensure 24/7 patient support
• Appropriately address clinical questions and triaging as appropriate
• Partnering with providers on medication adherence and medication management
• Facilitates discussion with both leadership and clinic staff to highlight benefits of the company model
• Assists the site leader with recruiting and training of on-site Pharmacy Liaisons and Pharmacists
• Maintains all aspects of pharmacy regulatory compliance and accreditation standard

Oversight responsibilities:

• Develop and implements best-in-class dispensing and shipping protocols for specialty pharmacy. fulfillment, and other programs as applicable to maximize patient outcomes with the site leader
• Assesses and develops medication regimens that are also cost-effective and affordable by the patient
• Collaborates in the development of training materials to help onboard Pharmacists and Pharmacy Liaisons to ensure regulatory standards are met
• Dispensing / regulatory duties
• Performs order entry of prescriptions into the pharmacy management systems (Dispensing, POS, etc.) and make sure claims are appropriately adjudicated
• Ensures specialty medications delivery route is appropriate (e.g., by mail, courier or pickup)
• Maintains own professional and specialized competency through continued education Meets company standards in the following areas:
• Conforms to company standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided
• Utilizes company values as the basis for decision-making and to facilitate the mission of company and its clients
• Respects and follows all client policies are procedures
• Assists in the development and revision of policies and procedures.

Specialty

• Performs clinical checks on prescriptions for correct dosage, indication, drug interactions, end-organ function, etc.
• Complies with accreditation, legal and regulatory requirements in all activities.
• Performs other related duties as assigned.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• ACPE - accredited PharmD degree (highly preferred) or BS of Pharmacy with recent pharmacist work experience
• Active applicable state pharmacist license in good standing
• Experience working in a lead/supervisory role in a healthcare setting

Preferred Qualifications:

• Pharmacy manager
• Proficiency in MS Office tools: Word, Excel, PowerPoint, Teams, Outlook Calendar
• Proficiency in multiple EMR systems such as EPIC
• Proven ability to multi-task across all specialties if needed
• Proven solid people skills and the ability to work with teams across customers
• Proven ability to communicate effectively at all levels inside and outside the organization

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $110,200 to $188,800 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.