Senior Manager, UX Research and Strategy - AI Ecosystem

About Our Team

AI Ecosystem is a new, centralized AI organization designed to deliver a unified AI solution that seamlessly spans Lenovo Intelligent Devices Group devices and segments. We are a diverse, nimble, fast-paced team driven by entrepreneurial spirit. Our talented product and development teams combine deep user understanding with collaborative empowerment to create a new era of experiences across wearables, smartphones, tablets, laptops, and cloud services.

We're seeking a Senior Manager, UX Research & Strategy to join our AI Ecosystem Design team and drive exploratory research and foresight initiatives that define Lenovo's next generation of AI-powered experiences.

What You'll Do

• Lead generative and ethnographic research to uncover emerging user needs, cultural contexts, and behavioral shifts in AI adoption.

• Translate research insights into actionable strategic frameworks, opportunity spaces, and design principles that guide product development.

• Partner with product and design leadership to shape near-term product roadmaps and long-term AI experience vision.

• Mentor junior researchers and establish best practices for exploratory and evaluative research methodologies, including AI-augmented approaches.

• Present compelling research narratives to senior leadership and influence decision-making across cross-functional teams.

• Build strong stakeholder relationships and advocate for user-centered design thinking throughout the organization.

• Create learning experiments to test core assumptions and de-risk new designs.

• Collaborate in agile, pod-based organizations and work closely with hardware teams.

• Synthesize qualitative and quantitative research with strong analytical rigor to drive design decisions.

• Hands-on experience using AI tools to improve user research processes.

Basic Qualifications

• Master's or PhD in Anthropology, Sociology, HCI, Science & Technology Studies (STS), Design Research, or related field

• 7+ years of experience conducting design or user research in technology product environments

• Demonstrated expertise in qualitative and ethnographic methods with a portfolio showcasing measurable impact on product strategy.

• Proven experience researching and designing for emerging or novel technologies.

• Experience leveraging AI tools to enhance research and design processes.

• Exceptional storytelling abilities and track record of influencing senior stakeholders.